logo
Social Links
Addresses
Business Hours
Monday
8:00 AM to 5:00 PM
Tuesday
8:00 AM to 5:00 PM
Wednesday
8:00 AM to 5:00 PM
Thursday
8:00 AM to 5:00 PM
Friday
8:00 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Eastern Time
  • Rating
  • About
  • Contact
Write a Review
4.33
Encompass
K
Kimberly A M
Harrisburg, PA
Posted on November 30th, 2023 01:39 PM
Good experience, learned a lot, just a little stressful.
Reply from Jamie Ware
November 30th, 2023 01:46 PM
I'm thrilled to hear that you had a good experience working with us at Tidewater Mortgage Services and that you were able to learn from the process, Kimberly. I understand that it can be a bit stressful at times and we are always working on...
read more
C
Christopher A E
Harrisburg, PA
Posted on November 24th, 2023 01:20 PM
Jaime Ware knowledge of mortgage lending and his ability to translate that to the buyer, so the best options are made available .
Reply from Jamie Ware
November 24th, 2023 02:22 PM
I'm truly appreciative for your kind words, Chris. It was a pleasure to assist you and Kim with your mortgage lending needs. I'm glad that I was able to make the process easier for you by explaining all available options. Your satisfaction...
read more
C
Christopher J S
Altoona, PA
Posted on October 4th, 2023 09:46 AM
Communication was very good!!
Reply from Joseph Robert Staub
October 4th, 2023 11:31 AM
Thank you Chris, very happy we could help!
3.16
Encompass
E
Eve B
Duncannon, PA
Posted on September 5th, 2023 10:55 AM
More clear communication
Reply from Jamie Ware
November 24th, 2023 02:24 PM
I appreciate your feedback, Eve. Communication is a key aspect of what we do at Tidewater Mortgage Services. I'm sorry to hear that my communications didn't meet your expectations. I'll take your critique on board and strive to provide clearer...
read more
3.16
Encompass
R
Robert B
Duncannon, PA
Posted on September 5th, 2023 10:11 AM
More contact during the time we're waiting for underwriting. More clarification on what to expect at closing.
Reply from Jamie Ware
November 24th, 2023 02:25 PM
I truly appreciate the feedback, Robert. I understand that the process may have seemed unclear at times. At Tidewater Mortgage Services, we strive to provide concise and timely updates throughout the underwriting process. Your feedback will...
read more
A
Alexis A P
Reading, PA
Posted on July 25th, 2023 11:11 AM
Joe and Sandy were WONDERFUL! Throughout the entire process, they were transparent, timely, communicative, and welcoming. At no point did we feel over our heads since they both explained the process so well
Reply from Joseph Robert Staub
September 27th, 2023 03:14 AM
Thank you very much for the kind words!!! Enjoy your new house!!!!
C
Colby E B
Reading, PA
Posted on July 21st, 2023 12:40 PM
Very easy to complete forms and always available if needed
Reply from Joseph Robert Staub
September 27th, 2023 03:14 AM
Thank you Colby!
5.0
for
Reading
google
K
Karen A
Posted on July 17th, 2023 11:02 AM
Customer service and overall experience was the best!! Jamie definitely will help and guide you through the entire process of buying your dream home. He was always available toanswer any questions that might arise through the process. Buying...
read more
O
Orlando S
Harrisburg, PA
Posted on July 15th, 2023 12:53 PM
Excellent service! Jamie was the best! He was always there for us and he made it happen. He was always available to answer our questions and support us! He will be highly recommended!!!
Reply from Jamie Ware
September 27th, 2023 03:14 AM
Thank you so much for the kind words, Orlando! It was a pleasure working with you and I'm so glad I was able to help make it happen. I'm grateful for your recommendation and your 5-star rating! Thanks again.
K
Karen A
Harrisburg, PA
Posted on July 15th, 2023 12:08 PM
Jamie guide us and explained everything through the whole entire process. He was always willing to help and to answer all our questions via email, text messages or even phone calls very promptly. His service commitment is just the best! Thank...
read more
Reply from Jamie Ware
September 27th, 2023 03:14 AM
Thank you so much for taking the time to leave me such a kind review, Karen! I'm so pleased to hear that I was able to provide you with the excellent service you deserved throughout the entire process. I'm so glad I was able to help answer...
read more
© 2015 - 2024 Experience.com created by BuyersRoad, Inc.
All rights reserved.