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Rebecca M
Lillington, NC
Posted on February 25th, 2024 04:56 PM
Donna is so informed and approachable. She never seemed rushed or like our many questions were stupid. She made the experience so easy for us!
Reply from Donna Heinrich
February 26th, 2024 03:54 PM
Thank you so much for your kind words. It was such a pleasure to work with you and Michael. Thank you for trusting me with your mortgage needs. Your 5-star rating means the world to me. Please call with any questions after closing as well....
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Michael M
Lillington, NC
Posted on February 25th, 2024 11:54 AM
Donna was on the ball and very helpful through the whole process. She is great and would definitely recommend to anyone in the future!!
Reply from Donna Heinrich
February 26th, 2024 03:57 PM
Michael you and Becky were also on the ball and I so appreciate your quick responses and understanding of the process. It was a joy to work with you! Enjoy that beautiful house and make lots of memories!! I'm always here to help!
5.0
for
Raleigh
google
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Tim M
Posted on September 28th, 2023 02:13 PM
Donna and her team were incredible! She went above and beyond to make sure we had the best rate. Customer service was 10/10, she was always available when I had a question and she made the entire process from beginning to closing very easy....
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Timmy R M
Raleigh, NC
Posted on September 28th, 2023 02:13 PM
Donna and her team were incredible! She went above and beyond to make sure we had the best rate. Customer service was 10/10, she was always available when I had a question and she made the entire process from beginning to closing very easy....
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Reply from Donna Heinrich
September 28th, 2023 03:10 PM
Tim, thank you so much for your kind words! Your partnering with us through this process along with your patience made it a pleasure to work with you. Congratulations on your new home! Cheers to much joy and happiness today and beyond!
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Ryan S P
Raleigh, NC
Posted on August 4th, 2023 12:24 PM
Donna will go out of her way to help in any way she can.
C
Carrie A J
Raleigh, NC
Posted on August 2nd, 2023 06:10 PM
Donna goes above and beyond for her clients!!
Reply from Donna Heinrich
August 3rd, 2023 05:50 PM
Thank you so much for the wonderful review, Carrie! I'm so glad to hear that I was able to exceed your expectations. It was an honor to be a part of such a wonderful time in your life.....getting a new home!! Cheers!!
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Tintumol T
Raleigh, NC
Posted on July 17th, 2023 09:58 PM
Not Applicable
4.83
for
Shannon Harris
Encompass
H
Heather C
Benson, NC
Posted on July 17th, 2023 10:10 AM
Shannon was quick to respond, she found us answers to our questions, and was right there to every step.
5.0
for
Shannon Harris
Encompass
A
Andrew D C
Benson, NC
Posted on July 15th, 2023 12:59 PM
Shannon was great, very professional and made herself available night and day.
5.0
for
Shannon Harris
Encompass
M
Melissa S S
Whispering Pines, NC
Posted on July 12th, 2023 07:41 PM
Shannon goes the extra mile to make the lending process understandable and as easy as possible. Everyone we dealt with was knowledgeable, helpful, and patient. Shannon is a true professional and her customer service is excellent.
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