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Serving
Providence, RI
Services Offered
  • Home Loans
  • Mortgage
  • Mortgage Loans
  • Refinance
  • Financial Service
  • Loan Service
Business Hours
Monday
8:00 AM to 6:00 PM
Tuesday
8:00 AM to 6:00 PM
Wednesday
8:00 AM to 6:00 PM
Thursday
8:00 AM to 6:00 PM
Friday
8:00 AM to 6:00 PM
Saturday
closed
Sunday
closed

Time Zone

Pacific Time
  • Rating
  • About
  • Contact
Write a Review
5.0
Encompass
M
Melissa R E
Wimauma, FL
Posted on February 15th, 2024 01:47 PM
Joe was very knowledgeable and there for us every step of the way!
1.66
Encompass
K
Kathleen S H
Fruitland, MD
Posted on December 6th, 2023 06:08 AM
I am inundated with mailings. Several days FOUR envelopes from MOO have arrived. My first payment was due December 1. December 1 I received a letter stating to send my payment to a different address as my mortgage had been sold. I had already...
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5.0
Encompass
S
Sherry S
Reno, NV
Posted on November 9th, 2023 01:56 PM
Joe and Rachel were very good about keeping me informed as to what was going on. It seemed like every time we thought we were done, Spring EQ would want something more. They always responded right away with my questions.
Reply from Joe Luzzi
November 20th, 2023 06:49 AM
Thank you for your positive feedback, Sherry! I'm glad to hear that Rachel and I were able to keep you well-informed throughout the process. At Mutual of Omaha Mortgage, we pride ourselves in going the extra mile to ensure our clients understand...
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5.0
Encompass
M
Mandy A
Papillion, NE
Posted on September 11th, 2023 01:21 PM
Thanks for closing on time!
5.0
Encompass
D
Darren M N
Papillion, NE
Posted on September 10th, 2023 04:53 PM
Joe Luzzi was very helpful and explained everything when we needed something. Rachel Reilly on the other hand should be retrained or moved to a different position. Her incompetence at her current position is borderline horrendous. If it wasn't...
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Reply from Joe Luzzi
September 20th, 2023 05:37 PM
I appreciate your candid feedback, Darren. It's heartening to know that my efforts made a significant difference in your experience with Mutual of Omaha Mortgage. I always strive to provide the best service to our clients and your recognition...
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5.0
Encompass
L
Leigh A H
Newman Lake, WA
Posted on August 9th, 2023 01:16 PM
This is the second time we've used Joe for help. He is prompt in responding; be it early or late. He seems like a glass half full person even when problems arise and helps to sort through them quickly. I've really enjoyed working with him and...
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Reply from Joe Luzzi
August 19th, 2023 01:31 PM
Thank you for your kind words, Leigh! I really appreciate it. Mutual of Omaha Mortgage is lucky to have you, and I am glad I could help. I look forward to working with you again soon.
5.0
Encompass
K
Kevin J C
Colchester, CT
Posted on June 23rd, 2023 12:10 PM
The open communication channel with Joe and his team.
5.0
Encompass
C
Crystal L M
Longmont, CO
Posted on June 20th, 2023 07:47 PM
He was prompt and efficient and just great all the way around. Easiest thing I ever did!!!
4.83
Encompass
C
Christopher N D
Avoca, IA
Posted on June 19th, 2023 01:35 PM
Joe was great! Very open and communicative He was very prompt with responses to questions.
4.83
Encompass
W
Wendy L D
Avoca, IA
Posted on June 17th, 2023 02:50 PM
Joes’s response time and communication was excellent
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