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Draper and Kramer Mortgage Corp. (IL: MB.0004263 NMLS:2551) an Illinois Residential Mortgage Licensee located at 1431 Opus Place, Suite 200, Downers Grove, IL 60515. Telephone 630-376-2100. Regulated by IDFPR located at 100 West Randolph, 9th Floor, Chicago, IL 60601. Telephone 312-814-4500. Pursuant to the requirements of Section 157.007 of the Mortgage Banker Registration and Residential Mortgage Loan Originator License Act, Chapter 157, Texas Finance Code, you are hereby notified of the following: CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.
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Carolina S
HARLINGEN, TX
Posted on February 21st, 2024 02:34 PM
You guys were absolutely amazing! Any questions I had, they were always answered in a timely manner. If I needed guidance, you all were there to help me through it. Over all I would highly recommend Josh and your team to anyone looking for...
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Lori G H
CORSICANA, TX
Posted on February 10th, 2024 09:00 PM
Walt made buying our house such a pleasant experience. The communication and customer service by the entire team was excellent. I will definitely recommend Draper & Kramer to anyone I know who is in the market for a new home.
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Christopher A
SANGER, TX
Posted on February 7th, 2024 03:32 PM
Always available for any questions always keeping up in the loop on what is happening with our loan.
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Michael S
Port Isabel, TX
Posted on February 6th, 2024 01:59 PM
A Open line of Communication was key for us.
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Laura A V
Port Isabel, TX
Posted on February 3rd, 2024 01:48 PM
An open line of communication with us.
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Noel P
MT PLEASANT, TX
Posted on January 30th, 2024 01:33 PM
Better communication, I don't look at my e-mail that often and I would requests for information and had not seen it. It was also sometimes difficult to navigate the documents. I will admit that I am not well versed in all the new procedures....
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Shauna C M
Conroe, TX
Posted on January 24th, 2024 01:40 PM
Carolyn was very knowledgeable along the whole process, answering any questions I had in a timely manner and making sure the whole process was the best it could be for me, despite it being quite a stressful situation with the complexity of...
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Reply from Carolyn Knigge
January 24th, 2024 04:46 PM
Thank-you Shauna! It was such a pleasure to work with you and I loved the smiles on your face at closing! Keep in touch!
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Gabriel L
Conroe, TX
Posted on January 24th, 2024 01:37 PM
Although the process itself was tedious, stressful and not so easy, my experiencr with Carolyn was fantastic. She answered any questions I had in a timely manner and made sure everything was done with the path of least resistance. I would absolutely...
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Reply from Carolyn Knigge
January 24th, 2024 04:48 PM
Thanks so much, Gabe! It was a pleasure to work with you. Thanks for your patience and prompt response to our requests. You guys were great and I wish you every happiness in your new home!
5.0
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Draper and Kramer Mortgage Corp. - Plano, TX (New)
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Edgar F
Posted on January 21st, 2024 04:13 PM
As a first time home buyer Josh and his team made the process very easy and super understandable. They would explain every step and why. All the questions I had Josh would answer for me. If not him and his team would guide to the people who...
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Edgar F
RAYMONDVILLE, TX
Posted on January 21st, 2024 04:04 PM
Any questions I had no matter how simple, Josh and team would answer and help me understand. Even if they didn’t have an answer they made sure to find out for me or guide me to the people who could. They always stayed in touch with me throughout...
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