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Karlie T
Mantoloking, NJ
Posted on October 16th, 2023 01:01 PM
The process was not smooth. We were asked to provide documentation in piece meal form. When we thought we were moving forward, we were thrown another request that slowed down the process, causing a good deal of uncertainty and stress that was...
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Reply from Mike Watson
October 26th, 2023 01:05 PM
I appreciate your detailed feedback, Karlie. I'm sorry to hear that you experienced a less than satisfactory process with us. It's clear from your comments that several things didn't go as smoothly as they should have and for that, I would...
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Craig T
Mantoloking, NJ
Posted on October 16th, 2023 10:45 AM
mike was great helping us and guiding us.
Reply from Mike Watson
October 26th, 2023 10:48 AM
I'm thrilled to hear that you had a positive experience with me, Craig. It was my pleasure to guide you through the process and assist you in every way possible. Your feedback is greatly appreciated and I'm delighted that you rated your experience...
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Teri S
Cloudcroft, NM
Posted on September 11th, 2023 12:03 PM
He made it quick and easy!
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Dan O C
Cloudcroft, NM
Posted on September 8th, 2023 11:53 AM
Great overall experience. Working on my second loan now.
Reply from Mike Watson
September 18th, 2023 12:16 PM
I'm thrilled to hear about your positive experience and I truly appreciate your 5-star review, Dan. It's great to hear that you're on your second loan with us at Mutual of Omaha Mortgage. My aim is to provide the best service possible and I'm...
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5.0
for
Mutual of Omaha Mortgage
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Lisa C
Posted on July 28th, 2023 08:14 PM
Sandi at Mutual of Omaha was excellent at explaining each step of our recent home equity loan. She also got back to us immediately with the many phone callls, and questions, we had. I would highly recommend Sandi to anyone seeking a mortgage,...
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William H
Houston, TX
Posted on June 19th, 2023 11:52 PM
Mike Watson is always prompt, professional and makes the process enjoyable and personable. Regardless of what obstacle has been thrown our way, Mike has always found a way to navigate it and find a solution while still closing on time. There’s...
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David H
Posted on January 18th, 2023 07:42 PM
I have worked with Mike for several years now and he has helped us refinance our mortgage/HELOC at least 4 times. He is always quick to respond to questions and quick to help keep the ball rolling. I have recommended First IB to multiple friends...
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Reply from Mike Watson
September 27th, 2023 03:14 AM
Hi David! No matter whether this is your first mortgage experience or fifth, our team will do whatever it takes to make sure you’re comfortable with the process. Thanks for choosing us, and we hope to be able to work with you again!
5.0
for
Brandon Mora
SFTP
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Charles M
Posted on September 21st, 2022 05:33 PM
It was a first time experience for me. Brandon made it easy and straight forward.
5.0
for
Brandon Mora
SFTP
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Jennifer D
Posted on September 1st, 2022 01:42 PM
Great experience.
5.0
for
Brandon Mora
SFTP
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Edward W
Posted on July 9th, 2022 10:23 PM
I was thankful for the responsiveness
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