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DAS Acquisition Company, LLC dba USA Mortgage NMLS #227262. Not a commitment to lend. Additional terms and conditions apply. Licensed Lending Area: AL, AK, AZ, AR, CA, CO, CT, DE, DC, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TX, UT, VT, VA, WA, WV, WI and WY. AZ License Number: 942577. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act, Regulated by the CO Division of Real Estate, Georgia Residential Mortgage Licensee #33479, MA Mortgage Lender License #ML227262, Licensed by the N.J. Department of Banking and Insurance, OH #RM.850291.000, Licensed under the Oregon Consumer Finance Act, OR License #ML-5723, Rhode Island Licensed Lender. TX: 2150 S. Central Expressway, Suite 310, McKinney, TX 75070, WA #CL-227262. Headquarters: 12140 Woodcrest Executive Drive, Suite 150, St. Louis, Missouri 63141, Toll Free: (888) 250-6522. For licensing information, go to: www.nmlsconsumeraccess.org.
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C
Conor B
North Charleston, SC
Posted on February 22nd, 2024 07:54 PM
Your assistant double emailed us multiple times. Felt like most emails came late in the day at 7pm. Specifically assistant would continue to email me to sign documents that Brett did not explain what they were for. I was always the one reaching...
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J
John M S
PLEASANT HILL, MO
Posted on February 22nd, 2024 04:27 PM
Michelle is very knowledgeable. She is very nice, patient and pleasant
S
Sarah L
Sullivan, MO
Posted on January 26th, 2024 04:25 PM
Michele was ABSOLUTELY a pleasure to work with. She answered all of our questions and explained in great detail anything that we didn’t understand. She was friendly, approachable, and professional. Additionally, she was quick to respond to...
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Reply from Michele Norris - USA Mortgage
January 31st, 2024 04:28 PM
I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!
D
David J W
Union, MO
Posted on January 23rd, 2024 07:33 PM
We had an appraisal issue and Michelle pushed off our closing date and worked to get another appraisal to avoid cost overruns! ?
Reply from Michele Norris - USA Mortgage
January 28th, 2024 07:35 PM
Helping great customers like you is why I'm in this business. I'm thankful to receive such a great review from you and loved to hear how you enjoyed working with me on your mortgage. I look forward to working with you again in the future.
M
Mark A R
Saint Louis, MO
Posted on January 2nd, 2024 04:33 PM
Brett answered all my questions promptly day or night. Made the closing date happen very quickly.
Reply from Brett Kelley - USA Mortgage
January 7th, 2024 04:37 PM
I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!
S
Samuel S
Fenton, MO
Posted on December 13th, 2023 03:45 PM
Na ten char min
Reply from Brett Kelley - USA Mortgage
December 18th, 2023 03:48 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
J
Jamie L W
Cuba, MO
Posted on December 12th, 2023 07:46 PM
Better communication and more accurate information.
Reply from Brett Kelley - USA Mortgage
December 17th, 2023 07:48 PM
Thank you for your response. If there is anything we can do to improve our offering, please let us know.
J
James S
Villa Ridge, MO
Posted on December 9th, 2023 08:18 PM
The whole process was great from start to finish! Michele and Lena were AWESOME! They were very personable and made the whole experience very pleasant and easy!
Reply from Michele Norris - USA Mortgage
December 14th, 2023 08:19 PM
It was great working with you. Thanks again for putting your trust in us.
5.0
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Washington, MO - USA Mortgage
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Mel B
Posted on December 6th, 2023 12:58 AM
Brett was extremely helpful, professional and communicative. He explained everything clearly and helped us problem solve some situations. He also made it possible for us to close earlier than we initially planned for. He and his team are wonderful...
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M
Melody B
Ballwin, MO
Posted on December 2nd, 2023 02:22 PM
Brett was extremely helpful, professional and communicative. He explained everything clearly and helped us problem solve some situations. He also made it possible for us to close earlier than we initially planned for. He and his team are wonderful...
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Reply from Brett Kelley - USA Mortgage
December 13th, 2023 07:02 AM
It was great working with you. Thanks again for putting your trust in us.
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