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Licensed by the Department of Financial Protection and Innovation Under the California Residential Mortgage Lending Act | Equal Housing Lender | Corp NMLS #3113
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Shanna M
Blue Springs, MO
Posted on March 1st, 2024 09:54 PM
Chris and his team assisted yet another one of my clients with a smooth and on time closing this week! Always appreciate the great communication and hope to help some more homebuyers with them in the near future!
Reply from Christopher Reickard
March 2nd, 2024 10:17 PM
I'm elated to hear about the successful and smooth closing for your client, Shanna. Your feedback encourages us to maintain our high standards and quality communication. It's always a pleasure working with you as well, and we look forward to...
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Roy M
Independence, MO
Posted on February 26th, 2024 08:57 PM
The concierge service is very lacking. I made an appointment and they never called. I called the next day and hung up after being on hold for 2 hours.
Reply from Christopher Reickard
February 27th, 2024 05:05 PM
I sincerely apologize for the experience you had with the concierge service, Roy. It's disappointing to hear that we were unable to meet your expectations on this occasion. We pride ourselves on providing top-notch service, but it seems we...
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Erik G
Independence, MO
Posted on February 23rd, 2024 04:11 PM
Awesome team! As a first time homebuyer Chris and his team explained every step and every question we had. Really appreciate all their time and efforts.
Reply from Christopher Reickard
February 23rd, 2024 06:34 PM
I'm thrilled to hear about your positive experience with us, Erik! It was truly a pleasure to guide you through your first home buying process. We always strive to provide clear and comprehensive explanations to all our clients' questions....
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Alexander V
Independence, MO
Posted on February 20th, 2024 09:18 PM
Very knowledgeable with open communication and able to present multiple solutions
Reply from Christopher Reickard
February 21st, 2024 01:16 AM
Thank you for your positive feedback. I'm glad to hear that you appreciated my knowledge and open communication. We aim to provide multiple solutions that suit our customers' needs. I'm happy I could deliver this for your loan. Please feel...
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5.0
for
Lee's Summit
google
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Yvonne W
Posted on February 12th, 2024 11:30 AM
Superb personal attention. I could contact anyone at a moments notice with a question. I never had a minute when I felt uneasy or uncomfortable about my loan. Great rates. I am older and have a fixed income and they made this process SO easy...
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Reply from
February 23rd, 2024 06:35 PM
I'm incredibly grateful for your kind words, Yvonne. Your satisfaction is always our top priority at Academy Mortgage. We strive to provide the highest level of service and ensure our clients feel secure and well-informed throughout the loan...
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Yvonne W
Belton, MO
Posted on February 12th, 2024 11:30 AM
Chris and his team answered all my questions instantly whenever and wherever I asked them. They walked me through any technical aspects I had, including showing me new uses of my iPhone. Too cool! I'm pretty technically adept, but I always...
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Reply from Christopher Reickard
February 12th, 2024 10:21 PM
I'm sincerely pleased to hear your positive feedback, Yvonne. Serving clients like you is why I love what I do at Academy Mortgage. Your satisfaction is our team's top priority and knowing we were able to assist and provide instant answers...
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Chris C
Independence, MO
Posted on February 8th, 2024 04:16 PM
Quick turnaround and great communication
Reply from Christopher Reickard
February 9th, 2024 06:23 PM
I appreciate the review! If there is anything i can help you and/or your clients with in the future please don't hesitate to reach out.
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Marisa E
Kansas City, MO
Posted on February 6th, 2024 03:46 PM
Your communication was impeccable. The client felt secure and confident in your abilities and you were able to close quickly.
Reply from Christopher Reickard
February 6th, 2024 04:30 PM
I really appreciate the review. If there is an opportunity to work with you and/or your clients in the future, please don't hesitate to reach out.
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Bridget R
Kansas City, KS
Posted on February 5th, 2024 06:13 PM
Great team with great experience. All were so nice and helpful!
Reply from Christopher Reickard
February 21st, 2024 01:17 AM
I deeply appreciate your kind words and stellar rating, Bridget. It's always a pleasure to hear such positive feedback from our clients. The team here at Academy Mortgage is thrilled to know you found our service helpful and experienced. It...
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5.0
for
Lee's Summit
google
B
Bridget R
Posted on February 2nd, 2024 01:02 PM
The entire team from Chris, Lisa to Tammy were truly amazing! Everyone was dedicated to getting me approved as quickly as possible and getting me the best rate and monthly payment! I appreciate all your hard work! Everyone was also very kind...
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Reply from Christopher Reickard
February 23rd, 2024 06:36 PM
Bridget, your kind words have truly made my day! I'm delighted to hear that you had such a positive experience with our team here at Academy Mortgage. Our goal is always to expedite the approval process and secure the best rates for our clients,...
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