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Monday
8:30 AM to 5:00 PM
Tuesday
8:30 AM to 5:00 PM
Wednesday
8:30 AM to 5:00 PM
Thursday
8:30 AM to 5:00 PM
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Eastern Time
Disclaimer
An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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5.0
for
Shyann Eckel
Encompass
B
Beverly K S
Prescott Valley, AZ
Posted on September 6th, 2023 01:34 AM
Really enjoyed working with Shyann and her team. Thank you so much for making this process wonderful during such crazy times with interest rates.
5.0
for
Shyann Eckel
Encompass
K
Karl R S
Prescott Valley, AZ
Posted on September 5th, 2023 02:55 PM
Shyann is very personable. She walked us thru the process and I felt like she was trying her best to get us a decent interest rate during these turbulent times. I have a friend in the loan business, but I still chose Shyann to handle our loan....
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4.83
for
Shyann Eckel
Encompass
C
Conner E
Flagstaff, AZ
Posted on September 2nd, 2023 04:51 PM
Everything got done super quick and helped me reach the closing date that I needed.
5.0
for
Shyann Eckel
Encompass
N
Nancy A
Gilbert, AZ
Posted on September 1st, 2023 05:22 AM
Shyann was very helpful and knowable with our complicated mortgage needs.
5.0
for
Alisa Carlson
Encompass
S
Samuel G
Phoenix, AZ
Posted on July 31st, 2023 05:42 PM
Communication and timeliness of refi was spectacular.
5.0
for
Shyann Eckel
Encompass
L
Linda M G
Flagstaff, AZ
Posted on July 23rd, 2023 02:14 AM
Smooth sailing, great customer experience and knowledge!
5.0
for
Shyann Eckel
Encompass
A
Alan F G
Flagstaff, AZ
Posted on July 22nd, 2023 07:02 PM
Shyann coordinated the process very well.
5.0
for
Alisa Carlson
Encompass
T
Tara M
Prescott Valley, AZ
Posted on July 22nd, 2023 03:25 PM
Alisa is amazing to work with! She is very detail oriented and always available to answer any and all of my questions. Alisa is a true professional along with being so warm and friendly, reassuring, and is someone I would want to be part of...
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5.0
for
Shyann Eckel
Encompass
R
Ryan W F
Bellemont, AZ
Posted on July 13th, 2023 11:12 AM
Shyann is great to work with. We had a few obstacles presented during our process, but Shyann helped us get through, over, and around them.
5.0
for
Shyann Eckel
Encompass
W
William K S
Prescott Valley, AZ
Posted on July 10th, 2023 12:25 PM
Shyann made the deal work and with an enjoyable experience
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