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Business Hours
Monday
8:30 AM to 5:00 PM
Tuesday
8:30 AM to 5:00 PM
Wednesday
8:30 AM to 5:00 PM
Thursday
8:30 AM to 5:00 PM
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed

Time Zone

Eastern Time
Disclaimer
An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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5.0
for
Melissa Hoover
Encompass
D
David W P
Stafford, VA
Posted on August 2nd, 2022 01:22 AM
Melissa was awesome to work with and very helpful!
5.0
for
Melissa Hoover
Encompass
A
Alexandra E P
Stevensville, MD
Posted on July 18th, 2022 01:37 PM
Buying a house can be stressful as everyone knows. My husband happened to be on deployment, which just added another layer of difficulty to the situation. Luckily, we had Melissa who was patient and understanding of our situation. She was great...
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4.66
for
Melissa Hoover
Encompass
C
Christy V C
Charlottesville, VA
Posted on July 18th, 2022 12:00 PM
Fast, attentive, helpful
5.0
for
Melissa Hoover
Encompass
E
Erin H
Charlottesville, VA
Posted on July 16th, 2022 06:52 PM
Melissa delivered exactly what her client needed and on time
5.0
for
Melissa Hoover
Encompass
J
Jason C
Charlottesville, VA
Posted on July 16th, 2022 10:58 AM
Everyone at HM takes personal responsibility for a great outcome. Their speed and accuracy is next-level. And, Melissa is fantastic.
5.0
for
Melissa Hoover
Encompass
M
Mirabeau D
Woodbridge, VA
Posted on July 2nd, 2022 08:32 PM
Professional, customer satisfaction availability
5.0
for
Melissa Hoover
Encompass
C
Chad R W
Stafford, VA
Posted on June 24th, 2022 03:57 PM
Prompt service we wouldn’t have gotten the house without her
5.0
for
Melissa Hoover
Encompass
M
Merfat M
Stafford, VA
Posted on June 24th, 2022 12:25 PM
Melissa is one of the best lenders that I ever close deals with, she on the top of everything, a quick responder to text message, emails and voicemails. Happy to do more business with her now and in the near future!
5.0
for
Melissa Hoover
Encompass
S
Stephanie M R
Fredericksburg, VA
Posted on June 16th, 2022 10:47 AM
The process was not overwhelming and Melissa was reassuring with our goals
5.0
for
Melissa Hoover
Encompass
C
Canton S P
Stevensville, MD
Posted on June 7th, 2022 08:52 PM
Melissa was very flexible with us while my husband was on deployment and communicated with us often.
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