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C
Casey L S
Kansas City, MO
Posted on January 3rd, 2024 03:20 PM
She’s always available, knowledgeable and ready to help!
Reply from Michelle Fales
January 4th, 2024 03:55 PM
Thank you, Casey. It is always easy working with Jessica and you. Have a great 2024!!
H
Heather M R
Lawrence, KS
Posted on December 27th, 2023 03:34 PM
Michelle was helpful from start to end. We were able to do almost everything on line. She explained every step of the way. The whole entire process was fairly simple. We were grateful for her expertise and kind disposition.
Reply from Michelle Fales
December 28th, 2023 05:42 PM
Heather, Thank you to Richard and you for letting me help. I appreciate you being easy to work with. Have a great 2024.
D
Daniel S B
Lawrence, KS
Posted on December 21st, 2023 12:46 PM
Michelle was amazing through the whole process. Kept us updated regularly. She is the best.
Reply from Michelle Fales
January 8th, 2024 03:05 PM
Daniel and Heather, I so appreciate your loyalty and being able to help you again. You two are the best.
P
Patricia R
Lawrence, KS
Posted on December 13th, 2023 01:10 AM
We had great communication with Michelle Fales and appreciate her kindness and attention to detail
Reply from Michelle Fales
December 13th, 2023 04:30 PM
Pat and Paul, I appreciate your nice words. And I appreciate you having the faith in me to help with your real estate financing. Thank you and Happy Holidays.
E
Ernie D D
Lawrence, KS
Posted on December 3rd, 2023 02:19 PM
Hakan and his team were really great at everything, they stayed in communication and made the whole process super easy. They were honest and explained every step of the process in a way I could understand and was able to get me a really good...
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Reply from Hakan Wildcat
December 18th, 2023 06:53 AM
Thank you for the stellar review, Ernie! Your kind words mean a lot to me and my team at Guardian Mortgage. We strive to provide clear communication and make every step of the process easy to understand. I'm delighted to hear that you were...
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J
Jackson J B
Eudora, KS
Posted on November 3rd, 2023 12:50 PM
Michelle was there 24/7 for all my questions ( I had a bunch so thank you Michelle!) She explained in depth everything I was being charged for at closing at least 5 times to me per my request! She made sure to keep me in the loop even when...
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Reply from Michelle Fales
November 28th, 2023 02:06 PM
Jackson, I am so happy for Brooklyn and you. You were a pleasure to work with. Thank you for the opportunity to help you.
C
Craig L
Lawrence, KS
Posted on October 24th, 2023 01:42 PM
It was efficient, effortless and friendly
Reply from Michelle Fales
October 30th, 2023 01:42 PM
Craig, you made it easy. Thank you so much for working with us. Enjoy your newly remodeled home. Michelle
B
Bridget K
Lawrence, KS
Posted on October 3rd, 2023 11:14 PM
She was very knowledgeable and easy to work with!
Reply from Michelle Fales
October 4th, 2023 05:45 PM
Bridget, thank you for your comments. Looking forward to meeting you this weekend.
D
Derrick K
Lawrence, KS
Posted on October 1st, 2023 08:30 PM
Positive attitude and accessibility
Reply from Michelle Fales
October 2nd, 2023 06:13 PM
Derrick and Bridget, it was a pleasure to help you with the purchase of your new home. Can't wait to meet you.
P
Paula J M
Lawrence, KS
Posted on September 20th, 2023 12:37 PM
Michelle walked me through every step of the process. Even when things did not seem to be moving in the right direction, she was there reassuring me that we would accomplish my goals. She went above and beyond keeping me in the loop and calm...
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Reply from Michelle Fales
September 21st, 2023 04:14 PM
Paula, I appreciate your kind words. It was great to work with you. I am here anytime needed. Thank you again.
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