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© 2024 Newrez LLC dba Caliber Home Lending, 601 Office Center Dr., Ste. 100, Fort Washington, PA 19034. 1-888-673-5521. NMLS #3013 (www.nmlsconsumeraccess.org). This is not a commitment to lend. All loan programs are subject to credit, underwriting, and property approval. Programs, rates, terms and conditions are subject to change without notice. Other restrictions apply.
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1.37
for
Darian Stum
SFTP
A
Arthur S
New Bern, NC
Posted on November 11th, 2022 11:45 AM
I had three agents working on this loan... I got passed from Julia to John to Darian. I was inundated with form letters early on for information that was already uploaded to the document file. I had the wrong cash-to-close amount on my CD after...
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4.62
for
Darian Stum
SFTP
J
Jon B
Roxboro, NC
Posted on November 3rd, 2022 11:04 PM
Mr. John Lara and Ms. Julia Woods really helped me out. They knew and understood my tough situation I was going through. They pushed and got me in a home before my lease was up. That made me happy I didn’t have to be homeless. They had a lot...
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5.0
for
Doug Smith
SFTP
N
Nicci F
Denver, NC
Posted on June 21st, 2022 12:03 AM
Doug’s communication and attention to detail was exceptional.
1.37
for
Doug Smith
SFTP
C
Carol A
PINEHURST, NC
Posted on May 26th, 2022 02:08 PM
They waited till the last minute to ask for documentation, putting our closing at risk. They should have asked for the documentation well in advance.
5.0
for
Doug Smith
SFTP
I
Imeelynn C
CLAYTON, NC
Posted on April 22nd, 2022 12:36 PM
Doug was very helpful with understanding our options and weighing them against our priorities. He was also very attentive, as well as prompt, with communication, taking the time to understand our needs and help us achieve our goals. Doug was...
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4.87
for
Doug Smith
SFTP
K
Kimberly G
Wilmington, NC
Posted on April 18th, 2022 11:14 AM
Doug was very responsive and took his time to explain anything I had questions about.
5.0
for
Darian Stum
SFTP
M
Mary C
Durham, NC
Posted on April 11th, 2022 02:21 PM
He was very helpful keeping us informed with every step of the loan process.
5.0
for
Doug Smith
SFTP
A
Austin C
Fayetteville, NC
Posted on February 5th, 2022 12:58 AM
Doug was a true professional and made us feel like family. He was always open, answered all of our questions, and was an excellent guide through the home buying experience.
5.0
for
Doug Smith
SFTP
J
Jason G
Southern Pines, NC
Posted on January 19th, 2022 02:19 PM
Doug’s communication (loan related and beyond) was timely and helpful. We started the loan process from the pacific coast, which did not inhibit Doug’s responsiveness. All timelines were accomplished earlier than expected, reducing our families...
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0.75
for
Doug Smith
SFTP
E
Eileen C
Southern Pines, NC
Posted on January 13th, 2022 11:39 PM
I think we were poorly informed of the entire process from beginning to end. I would have liked to have known about the entire process at the very beginning and would have preferred to not have any surprises at all. There were problems the...
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