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Brandon A
Posted on February 17th, 2024 06:39 AM
Jeff and team were a pleasure to work with. Very knowledgeable and made the transaction very smooth.
Reply from Jeff Zulfer
February 20th, 2024 07:36 PM
Thanks Brandon. I appreciate you taking the time to give me your positive feedback. Your feedback makes my job worthwhile. Enjoy your new place!
Robin L
Casa Grande, AZ
Posted on February 8th, 2024 05:38 PM
Jessica and Barb are very easy to work with, and made the transaction very easy.
Reply from Jessica Blackwell
February 8th, 2024 08:25 PM
Thank you Robin! It was great working with you :)
Lindsay N
Gilbert, AZ
Posted on January 6th, 2024 05:39 PM
It was a fast easy to understand process and Jessica was super responsive and helpful every step of the way! Excellent experience!
Reply from Jessica Blackwell
January 8th, 2024 03:21 PM
It was a pleasure helping you Lindsay! Thank you for being super responsive and always available when we needed you :)
Jose V
Posted on December 29th, 2023 01:20 PM
Jessica and her team took the time to review and find the best route/alternative to make our loan possible. They took the time to explain all details and were available when questions arose.
Reply from Jessica Blackwell
December 31st, 2023 01:22 PM
We enjoyed working with you. Thanks for the great feedback.
Steven M
Casa Grande, AZ
Posted on December 19th, 2023 07:28 PM
I felt that the communication could have been clearer and more frequent. Perhaps too many clients were being handled at one time? Perhaps OnQ needs more staff?
Reply from Jessica Blackwell
December 19th, 2023 08:04 PM
Thank you for your feedback, Steven. I appreciate your honest rating and your suggestions. I sincerely apologize if you felt that the communication was not up to par. I am constantly striving to provide the best service and your input will...
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Michelle S
Tonopah, AZ
Posted on December 19th, 2023 02:05 PM
Jessica and her team were very responsive to questions. This was hands down the smoothest mortgage process I have been through. I always knew where I was at in the process and what needed to be accomplished next. I would definitely recommend...
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Reply from Jessica Blackwell
December 19th, 2023 02:33 PM
Thank you so much Michelle! We truly appreciate the feedback and are so very happy for you. Wishing many amazing memories in your new home!
Christina C
Posted on November 27th, 2023 02:23 PM
What a smooth transaction! Barb and Jessica were a fantastic team! Thank you ??
Reply from Jessica Blackwell
November 27th, 2023 03:47 PM
It was a pleasure helping you! Wishing you many happy memories in your new home.
Jillian W
Colorado Springs, CO
Posted on November 18th, 2023 02:00 PM
I was not impressed with Jessica's services. There was very little communication throughout our loan process. There were multiple occurrences where we were told Jessica would reach out the next day, and we didnt hear from her for 2 or 3 days....
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Reply from Jessica Blackwell
November 20th, 2023 02:01 PM
We are sorry that some situations can make experiences less than perfect, but our aim is to deliver great experiences for customers like you.
Renate B
Posted on November 6th, 2023 04:15 PM
This was my first home purchase and Jessica helped me feel confident all the way through the process. She is such a joy to work with and I couldn’t have asked for better service.
Reply from Jessica Blackwell
November 7th, 2023 03:41 PM
Enjoyed working with you Renate! So excited for you, don't ever hesitate to reach out if you need anything at all.
Richard S
Tonopah, AZ
Posted on October 22nd, 2023 02:47 PM
Everything went well.
Reply from Jessica Blackwell
October 23rd, 2023 02:14 PM
Thank you for taking the time to complete a Richard. Enjoy your new home :)
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