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Monday
8:30 AM to 5:00 PM
Tuesday
8:30 AM to 5:00 PM
Wednesday
8:30 AM to 5:00 PM
Thursday
8:30 AM to 5:00 PM
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed

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Eastern Time
Disclaimer
An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.
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5.0
for
Charles Richardson
Encompass
M
Meghan S
Brandon, FL
Posted on February 5th, 2024 10:49 PM
Charles's support and patience was ongoing during our process. As a first time homebuyer, I wasn't familiar with the process and Charles continuously assured me of the steps we were taking and the details I needed.
Reply from Charles Richardson
February 5th, 2024 10:58 PM
Meg, Heartfelt thanks for the kid words and all the best in your new home! Charles
5.0
for
Charles Richardson
Encompass
C
Cesar V
Brandon, FL
Posted on February 5th, 2024 01:36 PM
Charles and his team were very communicative throughout our buyers' process. Couldn't have asked for more!
Reply from Charles Richardson
February 5th, 2024 02:51 PM
thanks for your leadership Cesar and you were a pleasure to work with!!
K
Kaden G
Hudson, FL
Posted on January 27th, 2024 11:55 AM
Lisa is professional, responsive, and most importantly concerned about my interests. She always communicated and worked hard to get the best results for me and my Fiance.
Reply from Lisa Lombardi
February 22nd, 2024 03:46 PM
I sincerely appreciate your generous review, Kaden. It was a pleasure assisting you and your fiancé with the mortgage process. Your interests are indeed my top priority, and I'm thrilled that I was able to deliver satisfactory results for you...
read more
5.0
for
Gustavo Rodriguez
Encompass
M
Manuel R
Tampa, FL
Posted on January 19th, 2024 05:38 PM
Gustavo and his team are the best
5.0
for
Gustavo Rodriguez
Encompass
O
Oscar C R
Tampa, FL
Posted on January 19th, 2024 05:37 PM
Gustavo is the best!
5.0
for
Charles Richardson
Encompass
C
Casey L L
Apollo Beach, FL
Posted on December 27th, 2023 03:09 PM
Charles and team are the best! They know what they are doing. Could not recommend more
Reply from Charles Richardson
January 4th, 2024 11:18 PM
All the best to the family enjoying your beautiful new home - keep in touch and thanks for the opportunity!
C
Christopher D G
Brooksville, FL
Posted on December 7th, 2023 04:04 AM
Lisa was amazing throughout the whole process and worked tirelessly to help us throughout the loan process. She was patient and understanding throughout and available it seemed 24/7. We really appreciated all of her help and truly felt like...
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Reply from Lisa Lombardi
February 22nd, 2024 03:46 PM
Thank you so much for your encouraging words, Christopher. Your appreciation makes all the hard work worthwhile. It was my pleasure to guide you through the loan process, and I'm so glad to hear that you felt supported every step of the way....
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B
Beth A P
Brooksville, FL
Posted on December 6th, 2023 02:52 PM
Lisa was amazing. Always there for any questions.
Reply from Lisa Lombardi
February 22nd, 2024 03:46 PM
Thank you Beth, It was a pleasure working with you.
N
Nicole M G
Brooksville, FL
Posted on December 6th, 2023 01:47 PM
Lisa was patient, understanding, answered all of our questions and moved us through the process quickly and efficiently.
Reply from Lisa Lombardi
February 22nd, 2024 03:46 PM
Thank you, It was a pleasure working with you and Chris
5.0
for
Gustavo Rodriguez
Encompass
M
Mabel P
Palm Harbor, FL
Posted on October 18th, 2023 02:09 PM
Gustavo explains the math behind the process very well to better understand all the numbers. He explains each part of the process and he is always available for any question. Highly recommended.
Reply from Gustavo Rodriguez
October 18th, 2023 06:30 PM
Thank you Mabel for your kind words. It was a pleasure helping you with your home financing. I hope you enjoy it to the fullest.
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