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P
Phillip C M
Asheville, NC
Posted on April 25th, 2023 07:39 PM
Gilse worked very hard getting through challenging underwriters
Reply from Giles Grimshaw
September 27th, 2023 03:14 AM
Thank you Phillip. It was a pleasure working with you. Welcome to Western North Carolina!
B
Brian A M
Newton, NC
Posted on March 4th, 2023 12:41 PM
Giles took the time to make sure I understood every part of the process.
Reply from Giles Grimshaw
September 27th, 2023 03:14 AM
Congratulations on purchasing your first home! It was a pleasure to assist you and help utilize our Home Buyer Grant.
H
Hunter G L
Wilmington, NC
Posted on January 3rd, 2023 01:10 PM
Giles was very kind and clear in his communication. He cared about helping us get the mortage payment we were looking for.
Reply from Giles Grimshaw
September 27th, 2023 03:14 AM
Congratulations Hunter on purchasing your first home. It was a pleasure to assist you. Please know I am available to be a resource for you and Ashlyn. Thank you!
A
Ashlyn B L
Wilmington, NC
Posted on January 1st, 2023 03:37 AM
Communication was very clear and provided often. Giles answered our questions and provided all the documents in a timely fashion.
Reply from Giles Grimshaw
September 27th, 2023 03:14 AM
Congratulation Ashlyn on purchasing your first home! It was a pleasure to assist you. Please know I am available to continue being a resource for you. Thank you!
P
Pamela L S
Morganton, NC
Posted on September 27th, 2022 11:56 AM
Giles was very informative and questioned all my questions
Reply from Giles Grimshaw
September 27th, 2023 03:14 AM
Congratulations on your the purchase of your new home! It was a pleasure to work with you. I will be available to answer questions while we service your loan.
R
Ryan A B
Granite Falls, NC
Posted on September 6th, 2022 04:32 PM
Giles was very involved with the process and was available whenever I had any concerns. As a first time home buyer I had no idea what to expect, but he helped every step of the way and it all went smoothly. Appreciate it!
Reply from Giles Grimshaw
September 27th, 2023 03:14 AM
Congratulations and Thank you Ryan! It was a pleasure to help guide you through the First Time Homebuyer experience. Rest assured, I will be available to you during the servicing of your loan.
C
Carol D D
Asheville, NC
Posted on August 3rd, 2022 12:41 PM
Mt. Grimshaw guided us through the process and made it simple and smooth. Thank you!
Reply from Giles Grimshaw
September 27th, 2023 03:14 AM
Thank you for your review! I appreciate your feedback. Congratulations on the purchase of your next home. Please feel free to reach out if you have any questions during the servicing of your home loan.
J
Jerome B D
Asheville, NC
Posted on August 2nd, 2022 01:04 PM
Too many requests for documents late in the process.
Reply from Giles Grimshaw
September 27th, 2023 03:14 AM
Thank you for sharing your experience. I have shared your comments with management so that we can learn from your feedback. Please let me know if you have any questions during the servicing of your home loan.
C
Cynthia R C
Granite Falls, NC
Posted on July 29th, 2022 04:25 PM
Giles made it easier than I thought it would be. He let us know what we needed and when we needed it. He was also polite and courteous. Thank you for all your time and being a pleasure to work with.
Reply from Giles Grimshaw
September 27th, 2023 03:14 AM
Thank you for your review! Please let me know if you have any questions during the servicing of your home loan.
M
Michael C M
Fletcher, NC
Posted on July 15th, 2022 12:24 PM
We had a significant hiccup with the appraisal (clearly not at the fault of Giles or FH), but Giles handled it very professional.
Reply from Giles Grimshaw
September 27th, 2023 03:14 AM
Thank you Michael! It was a pleasure working with you.
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