First Heritage Mortgage, Bethesda, MD
Bethesda, MD
At First Heritage Mortgage, we know the same is true of any business. That’s why we take pride in what got us here in the first place: A commitment to serving our communities with honesty, integrity, and care. Nearly 30 years in the industr... Show More
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closed
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closed
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8 AM to 5 PM
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Reviews from Web
Good experience
Better communication
Reply from Mitchell Morris at First Heritage M...
September 18th, 2026 02:24 PM
Erica, I appreciate your feedback and understand the importance of effective communication. I will work on improving this aspect to provide a better experience in the future. If there's anything more you'd like to discuss, please feel free...
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Chris and his entire team are great! My clients and partner agents never have to wonder where we are in the process!
Reply from Chris Sittig
September 15th, 2026 01:36 PM
Wow, thank you so much, Jessica! A wonderful review from one of our Realtor partners truly means the world to us. We know how important it is to have a lending team you can trust with your clients, and we are incredibly grateful for your confidence...
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Ben was with me every step of the way, making an unavoidably tedious and intrusive process as painless and effortless as possible, and giving me the best outcome I could have wished for.
Everytime we asked a question, we would not receive an answer or we would receive a partial answer. Additionally, when asking for information to inform major decision such as rate locks and closing disclosures, etc we would not receive a response...
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Reply from Mitchell Morris at First Heritage M...
September 18th, 2026 02:25 PM
I'm sorry to hear about your experience, Jasmine. I understand how important timely and complete information is when making major decisions. Please feel free to get in touch with me directly so I can address your concerns and improve your experience...
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It's never wonderful, having to find and supply all sorts of private documents, and in my case, I was doing so soon after my husband's unexpected death. However, Benjamin made it as painless as possible, was very supportive and explained everything...
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Reply from Benjamin Robles, Jr.
September 18th, 2026 02:55 PM
I really appreciate the feedback and am looking forward to working with you again.
I had a great experience working with Mr Robles who was my lender throughout the home-buying process. They were professional, responsive, knowledgeable, and kept me informed every step of the way. They made the mortgage process easier to understand...
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Always fantastic service from Chris and his team. From contract to close, everything was smooth and easy. Looking forward to our next transaction!
Reply from Chris Sittig
September 8th, 2026 12:42 PM
Wow, Mike, compliments from our Realtor partners mean so much to us! We know you wouldn’t trust your homebuyers with just anyone, and we truly appreciate the confidence you place in our team.Your professionalism, dedication, and personal touch...
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I had a great experience working with Mr. Robles throughout the home-buying process. They were professional, responsive, knowledgeable, and kept me informed every step of the way. They made the mortgage process easier to understand and were...
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Reply from Benjamin Robles, Jr.
September 10th, 2026 12:04 PM
I really appreciate the feedback and am looking forward to working with you again.
The entire process was seamless from the beginning to the end. I received quick responses to questions and was very easy to work with.
Reply from Chris Sittig
September 2nd, 2026 01:22 PM
Thank you so much for your kind words, Jason! We firmly believe that great communication is one of the keys to a smooth and successful mortgage experience. It was truly our pleasure to be part of your journey.Congratulations again on your new...
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About
At First Heritage Mortgage, we know the same is true of any business. That’s why we take pride in what got us here in the first place: A commitment to serving our communities with honesty, integrity, and care. Nearly 30 years in the industry have taught us that homeownership is more than a significant financial investment — it’s a sense of belonging. It’s peace of mind for you and your family. We’re honored to be a part of that. Our lending experts aim to support and empower you through each step of the mortgage process — and beyond.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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