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NMLS ID #1332064. We are licensed to do business in the states of Texas, California, Colorado and Oklahoma. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act;Attn: Texas Applicants:Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the Departments website at. A toll-free consumer hotline is available at.The Department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the Department prior to the payment of a claim. For more information about the recovery fund, please consult the Departments website at.
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J
James M
Posted on November 4th, 2023 04:14 PM
Amazing customer service and always so quick to get back to us and made the load process easy for a first time home buyer like myself. Highly recommend A+++
Reply from Kathy Volkman
November 4th, 2023 08:50 PM
Thank you James and many blessings to you and your family! I truly enjoyed working with you.
D
Dorothy S
Keene, TX
Posted on October 19th, 2023 09:58 PM
Kathy was clear about what she needed; returned our phone calls promptly. Kathy was friendly, congenial and knowledgeable.
Reply from Kathy Volkman
October 23rd, 2023 09:02 PM
Thank you Dororthy and I hope you two enjoy your new home! You were a pleasure to assist.
J
Jamie R
Gatesville, TX
Posted on October 17th, 2023 12:17 PM
Communication was great and we closed early. Hassle free closing for my sellers.
Reply from Kathy Volkman
October 17th, 2023 01:51 PM
Thank you so much!!!!! I hope you will keep me in mind for your next buyer too!
K
Kelly J
Cleburne, TX
Posted on October 16th, 2023 06:56 PM
I cannot say enough great things about Kathy Volkman and her Guild Mortgage Team. Kathy always goes the extra mile with communicating to my buyers and everyone involved in the transaction. When Kathy is the loan officer on a deal I never have...
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Reply from Kathy Volkman
October 17th, 2023 01:51 PM
Thank you Kelly! I appreciate you and your clients so much! GET WELL
J
Jimmy M J
Posted on October 16th, 2023 04:24 PM
I was the listing agent on a home where Kathy was the lender for the buyers. Kathy and everyone on her team at Guild Mortgage were a pleasure to work with! Very professional, friendly, and helpful at all times!
J
Jimmy M
Cleburne, TX
Posted on October 16th, 2023 04:24 PM
Kathy and her team was very professional and friendly at all times during the time we worked together.
Reply from Kathy Volkman
October 16th, 2023 04:35 PM
Thank you Jimmy - Please keep me in mind for you next client!
R
Robert H
Whitney, TX
Posted on October 2nd, 2023 09:07 PM
Great communication!
Reply from Kathy Volkman
October 3rd, 2023 02:08 PM
Thank you so much!!! I hope you enjoy your new home!!!
S
Scott I
Cleburne, TX
Posted on September 29th, 2023 07:24 PM
Solid people to work with. Very compassionate and caring throughout the process, start to finish. Excellent follow through. Kathy Volkman, is absolutely the very best in the Mortgage Industry that I have had the pleasure to work with.
Reply from Kathy Volkman
October 3rd, 2023 02:10 PM
Thank you so much SCOTT! You are such a pleasure to work with!
R
Rachael W
Cleburne, TX
Posted on September 19th, 2023 03:10 PM
Very easy process. Kathy held our hands through every aspect and was available to answer all our questions.
Reply from Kathy Volkman
September 19th, 2023 03:18 PM
Thank you Rachael - I wish you both all the best and happiness in your new HOME! You were a pleasure to work with!
L
Leslie P
Granbury, TX
Posted on September 17th, 2023 04:56 PM
Learn how to do your job. You should know what the underwriters will require without having to constantly say that you need to check with them. Don't try to tell me that I said something I absolutely never said then get upset when you are called...
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Reply from Kathy Volkman
September 18th, 2023 07:19 PM
I understand your review and respect your position. I wish you much happiness in your new home.
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