
B
Bay Equity Home Loans - Arlington, WA
Arlington, WA

We understand your house is your home - not a loan. We know this because we've always been in the business of caring about our customer's journey, writing our story right alongside yours. At Rocket Mortgage, we are committed to being your m... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Efficient, fast responses, great work w others involved.
Everything! Communication was just the best. We were always kept informed of what was happening, document transfer easy, I can’t say enough about the whole process. Likewise Russell Jones, just a great group.
Jenie was very communicative, and took the time and made time to help us with any questions and walk us through the processes of the loan applications. She did a great job and trying to work out our situation to make sure we could get the house...
read more
Russ and Jenie were always so willing to help us as we are a little technically challenged. They made everything easy for us, and didn't make us feel stupid. They were so helpful! Thanks for all you did for us!
We (my fiancee and I)were so grateful and to have such great service from this whole team. Bay Equity took care of us and explained each step of the way making sure we could call them at any point to ask any questions. We are extremely happy...
read more
Jenie is so amazing. She is several steps ahead at all times and is very responsive, professional as well as personable. I am looking forward to many more transactions!
This was my first mortgage experience so I wasn't sure what to expect. I felt that the service provided was great, no drama and very straight forward. I appreciated the availability as well as the clear and concise communication when needed....
read more
Jenie made herself available whenever I had questions. She is extremely knowledgeable and helpful. She even took time to break down home loan terminology that was unfamiliar to me.
The entire experience was extremely stressful. Last minute demands for items after getting the clear to close. Reaching out because of my concerns about possibly losing our home resulted in no response from Lyndzie.
Jenie is wonderful, super responsive.
Reply from Jenie Jones
February 5th, 2024 06:38 PM
Thank you Carleen, I think you are pretty amazing as well.
10 of 100
About
We understand your house is your home - not a loan. We know this because we've always been in the business of caring about our customer's journey, writing our story right alongside yours. At Rocket Mortgage, we are committed to being your mortgage lender for life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Rocket Mortgage, 1050 Woodward Ave., Detroit, MI 48226-1906
NMLS #3030. https://www.nmlsconsumeraccess.org/
©2000-2025 Rocket Mortgage, LLC. All rights reserved. Lending services provided by Rocket Mortgage, LLC.
Rocket Mortgage, LLC, Rocket Homes Real Estate LLC, Rocket Card, LLC, RockLoans Marketplace LLC (doing business as Rocket Loans), and Rocket Money, Inc., are separate operating subsidiaries of Rocket Limited Partnership. Redfin Corporation is an affiliated business of Rocket Limited Partnership. Each company is a separate legal entity operated and managed through its own management and governance structure. Rocket Limited Partnership is an indirect, wholly owned subsidiary of Rocket Companies, Inc. (NYSE: RKT).