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Point of Contact
Lauren MitchellMarketing Manager & Sr. Loan Officer
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Services Offered
  • We are a Direct Lender with delegated authority to underwrite, fund, and service Fannie Mae, Freddie Mac, FHA, USDA, VA, and Jumbo loan products in-house
Business Hours
Monday
24h
Tuesday
24h
Wednesday
24h
Thursday
24h
Friday
24h
Saturday
24h
Sunday
24h

Time Zone

Pacific Time
Disclaimer
Branch NMLS# 1394667. American Financial Network, Inc. DBA TruLoan Mortgage is licensed by the North Carolina Mortgage Branch License (L-158766-123) under Nationwide Mortgage Licensing System (NMLS), unique identifier of 1394667. Refer to www.nmlsconsumeraccess.org and input NMLS #237341 to see where American Financial Network, Inc. is a licensed lender. In all states, the principal licensed office of American Financial Network, Inc. is 10 Pointe Drive, Suite 330, Brea, CA 92821; Phone: (714) 831-4000 (NMLS ID#237341). This is not an offer for extension of credit or commitment to lend. All loans must satisfy company underwriting guidelines. Not all applicants qualify. Information and pricing are subject to change at any time and without notice. The content in this advertisement is for informational purposes only. Products not available in all areas.

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5.0
for
Juan Paez, Loan Officer, NMLS # 2398872 - TruLoan Mortgage
Encompass
J
Janelle M S
Gastonia, NC
Posted on February 17th, 2024 03:27 PM
Juan and his team were very knowledgeable and explained things to me every step of the way. I would definitely do business with them again in the future and refer people their way.
Reply from Juan Paez, Loan Officer, NMLS # 239...
February 19th, 2024 03:28 PM
I enjoyed working with you. Thanks for the great feedback.
5.0
for
Juan Paez, Loan Officer, NMLS # 2398872 - TruLoan Mortgage
Encompass
A
Antonio G
Hamlet, NC
Posted on January 21st, 2024 08:01 PM
He speak on my Language and he’s friendly and respectful
Reply from Juan Paez, Loan Officer, NMLS # 239...
January 23rd, 2024 08:05 PM
I really appreciate the feedback and am looking forward to working with you again.
A
Alison K
Charlotte
Posted on December 4th, 2023 09:09 PM
Matt made this experience easy, efficient, and pleasant from start to finish! Matt was knowledgeable, friendly, trustworthy, professional, and always willing to go the extra mile to help us during the home buying process. He was always quick...
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Reply from Matt Wise, Loan Officer, NMLS # 686...
December 6th, 2023 09:13 PM
I really appreciate the feedback and am looking forward to working with you again.
K
Kyle K
Charlotte
Posted on December 4th, 2023 09:05 PM
Matt and the entire team made the home buying process easy from the start. The level of communication, responsiveness and professionalism cannot be matched. We really appreciated all of the patience during the process as well as we had many...
read more
Reply from Matt Wise, Loan Officer, NMLS # 686...
December 6th, 2023 09:10 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Review from the previous organization
Encompass
C
Christopher O
Roxboro, NC
Posted on October 17th, 2023 02:58 PM
Very communicative and efficient process throughout the transaction.
5.0
for
Brenda Jarvis, Loan Officer, NMLS # 1828128 - TruLoan Mortgage
Review from the previous organization
Encompass
C
Carolina F
Rockwell, NC
Posted on October 17th, 2023 01:43 PM
How fast we were able to close and how everything they told us to expect from the beginning.
5.0
for
Brenda Jarvis, Loan Officer, NMLS # 1828128 - TruLoan Mortgage
Review from the previous organization
Encompass
J
Johnson I
Naples, FL
Posted on October 13th, 2023 12:42 PM
We figured it out. Daniel Jacobs stepped in did everything position to make it work. The great news is making it work. Efforts to see there is result is what makes the difference. We live and learn. Results speaks louder than the process. We...
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5.0
for
Brenda Jarvis, Loan Officer, NMLS # 1828128 - TruLoan Mortgage
Review from the previous organization
Encompass
J
Juan P R
Shelby, NC
Posted on October 6th, 2023 01:07 PM
Professional
4.0
for
Brenda Jarvis, Loan Officer, NMLS # 1828128 - TruLoan Mortgage
Review from the previous organization
Encompass
B
Bob S
Shelby, NC
Posted on October 6th, 2023 12:51 PM
Brenda and her team are exceptional at finding solutions to get loans that others sometime overlook
Review from the previous organization
Encompass
E
Edo G
Charlotte, NC
Posted on September 27th, 2023 11:58 AM
From day 1, to closing, and beyond, Matt & Brandi are always available and kindly, patiently respond to my many questions as a first time home buyer. Matt & Brandi (and many others at Truloan) deep dived my case and guided me from A-Z. Without...
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Reply from Matt Wise, Loan Officer, NMLS # 686...
February 14th, 2024 07:44 PM
Edo thank you sir. I am so glad we were able to help you get the right home here in Charlotte. It was my pleasure to be a part of your team.
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