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Point of Contact
Christine Wilson
Addresses
Business Hours
Monday
8:30 AM to 5:30 PM
Tuesday
8:30 AM to 5:30 PM
Wednesday
8:30 AM to 5:30 PM
Thursday
8:30 AM to 5:30 PM
Friday
8:30 AM to 5:30 PM
Saturday
closed
Sunday
closed

Time Zone

Pacific Time
Disclaimer
"We take our clients' financial privacy very seriously. During the course of processing your application, we accumulate non-public personal financial information from you and from other sources about your income, your assets, and your credit history in order to allow a lender to make an informed decision about granting you credit. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. We collect nonpublic information about you from the following sources: (i) information we receive from you on applications or other forms; (ii) information about your transactions with us, our affiliates, or others; and (iii) information we receive from a consumer reporting agency. We do not disclose any nonpublic information about our customers or former customers to any third party, except as permitted by law."
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S
Stephen F
Orlando, FL
Posted on March 1st, 2024 03:24 PM
The Mortgage Firm provided excellent service. They made the process very easy and quick. I would definitely recommend them to anyone.
Reply from Laura Meyers
March 1st, 2024 09:01 PM
I deeply appreciate your kind words, Stephen. It brings me immense satisfaction to know that you found our services at The Mortgage Firm to be excellent. We always strive to make the process as quick and easy as possible. Your recommendation...
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George B P
Apopka, FL
Posted on February 18th, 2024 02:51 PM
Laura and her team were in constant communication with me. I was never left uninformed, evenings or weekends, didn’t matter, she was on top of it until the deal was done.
Reply from Laura Meyers
February 19th, 2024 02:36 PM
Thank you so much for your positive feedback, Brad! It was my pleasure to assist you and ensure that you were kept informed every step of the way. Your satisfaction is my top priority. I'm glad to hear that you appreciated my dedication to...
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Anne D K
Orlando, FL
Posted on February 16th, 2024 02:49 PM
Laura and Team worked together to make our experience stress-free and well-Inoermed every step of the way.
Reply from Laura Meyers
February 16th, 2024 02:54 PM
I'm so pleased to hear that you had a stress-free and well-informed experience, Anne! Your positive feedback means a lot to myself and the team here at The Mortgage Firm. We strive to provide clear communication and seamless service throughout...
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Robert A B
Clermont, FL
Posted on February 12th, 2024 07:07 PM
Process was very time consuming.
Reply from Laura Meyers
February 12th, 2024 07:12 PM
I'm very sorry to hear that you found the process time-consuming, Robert. We always strive to make our loan process as streamlined as possible at The Mortgage Firm. Your feedback is very important to us and I'll personally take this into account...
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Deirdre G B
Clermont, FL
Posted on February 12th, 2024 02:08 PM
I wish requests for info were not sent so piecemeal. For example, the 1099-R for RMD that proved income from IRA could have been requested earlier in the process.
Reply from Laura Meyers
February 12th, 2024 02:15 PM
I appreciate you taking the time to leave a review, Deirdre. Your feedback about the timing of information requests is valuable to us at The Mortgage Firm. We are always striving to improve our processes. Your suggestion about requesting critical...
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David J N
Leesburg, FL
Posted on February 12th, 2024 01:31 PM
Laura and her staff were fantastic. They were in constant communication with me the entire time. This was the easiest home purchase we have ever experienced. Thank You!
Reply from Laura Meyers
February 12th, 2024 02:16 PM
Thank you so much for your kind words, David. I'm thrilled to hear that you found our communication and your home purchase process with The Mortgage Firm to be a smooth and easy one. We strive to provide the best service for our clients and...
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Brad T J
Summerfield, FL
Posted on February 9th, 2024 09:55 PM
Best in Class customer service!!! Laura Meyers and team could provide a MasterClass on how clients should be cared for. By far the most impressive customer service experience ever!!!! Once meeting Laura and team, we stopped shopping for a home...
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Reply from Laura Meyers
February 9th, 2024 10:02 PM
Dear Brad, I am truly touched by your glowing review and kind words. It was a genuine pleasure to serve you and assist you in your home loan process. Our aim at The Mortgage Firm is to always put our customers first and provide top-notch service....
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Robert W V
Cocoa, FL
Posted on February 9th, 2024 02:35 PM
you were very helpful
Reply from Christine Wilson
February 9th, 2024 06:59 PM
Thank you, Robert. It was a pleasure to be able to assist you. Your positive feedback means a lot to me and The Mortgage Firm. If you have any other queries or need further assistance in the future, don't hesitate to reach out. Best regards,...
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Deana D
Apopka, FL
Posted on February 6th, 2024 11:49 AM
Process was fast Great communication Always informative of what came next!
Reply from Laura Meyers
February 6th, 2024 06:34 PM
I'm thrilled to hear that you were satisfied with your experience, Deana. At The Mortgage Firm, we aim to make our process as smooth and quick as possible, and it's always a priority to keep our valued clients like you informed at every step....
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Joel M
Apopka, FL
Posted on February 2nd, 2024 02:33 PM
Awesome personality great and timely responses. Overall great experience thank you Laura and Donald you guys where awesome
Reply from Laura Meyers
February 2nd, 2024 02:39 PM
I'm thrilled to hear about your positive experience with us at The Mortgage Firm, Joel! It's wonderful to know that you appreciated our timely responses and overall service. Donald and I were more than happy to assist you and we think you're...
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