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9:00 AM to 5:00 PM
Tuesday
9:00 AM to 5:00 PM
Wednesday
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Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
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ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011
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K
Kathleen M D
Nags Head, NC
Posted on November 21st, 2023 12:09 AM
Tanya was helpful, friendly and quickly responded to questions.
Reply from TANYA GILLS
November 21st, 2023 01:39 AM
I'm thrilled to hear that you found my service helpful, Kathleen. It's always my priority to provide friendly and responsive service to my clients. Thank you for taking the time to share your experience with Alcova Mortgage and for your fantastic...
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Ricky W
Newport News, VA
Posted on October 29th, 2023 02:01 AM
Tanya and Nina were awesome in every aspect of buying process. I'm a first time home buyer/ now home owner. During the whole process any time I had questions Tanya, and Nina were always there to answer them even. When it came down to closing...
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Reply from TANYA GILLS
October 29th, 2023 02:05 AM
I'm overjoyed to hear such positive feedback, Ricky! Assisting first-time homebuyers like you is why Nina and I love what we do at Alcova Mortgage. We're grateful you entrusted us with such an important milestone in your life. Our aim was to...
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Marshall R
Portsmouth, VA
Posted on September 6th, 2023 04:17 PM
Tanya was very professional and thorough. I’m very impressed.
Reply from TANYA GILLS
October 29th, 2023 02:06 AM
Thank you so much for your kind words, Marshall. I'm thrilled to hear that you had such a positive experience with Alcova Mortgage. I pride myself on being thorough and professional, so it's wonderful to hear that this was noticed and appreciated....
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David K L
Smithfield, VA
Posted on August 10th, 2023 10:21 PM
Experience was smooth and easy! First time mortgage, and everything was done for me...two thumbs up!
Reply from TANYA GILLS
October 29th, 2023 02:07 AM
David, I'm thrilled to hear that you found the mortgage process to be smooth and easy. As a first-time mortgage holder, it's my priority to make the process as straightforward and stress-free as possible for you. I'm glad I could assist you...
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Austin M
Toano, VA
Posted on August 6th, 2023 10:50 AM
Everything was easily communicated and easy to sign/finalize
Reply from TANYA GILLS
October 29th, 2023 02:07 AM
Thank you so much for your kind review, Austin. I'm delighted to hear that you found our communication and signing process at Alcova Mortgage to be straightforward and efficient. It's always my goal to make the mortgage process as easy as possible...
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James B
Hertford, NC
Posted on April 26th, 2023 09:43 AM
Tanya explained everything and there were no surprises, she also answered all the questions we had.
Reply from TANYA GILLS
October 29th, 2023 02:08 AM
I'm thrilled to hear that you had a positive experience, James! I always strive to provide clear explanations and answers for my clients, so it's great to know that you found this helpful. No surprises and open communication are key aspects...
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Mary J B
Hertford, NC
Posted on April 21st, 2023 03:36 PM
Tanya is great to work with, very knowledgeable, kind, professional.
Reply from TANYA GILLS
September 27th, 2023 03:14 AM
Thank you Mary, It was a pleasure working with you!
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Kevin A D
Suffolk, VA
Posted on April 18th, 2023 04:10 PM
Always kept informed on each step of the process Anytime I had questions about anything, you were always available to help
Reply from TANYA GILLS
September 27th, 2023 03:14 AM
Thank you Kevin, It was great getting to know you. Now I know where your daughter gets her great personality from!
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Amanda D M
Chester, VA
Posted on February 20th, 2023 02:07 PM
Tanya was very communicative and helpful throughout the whole process. She quickly answered all of my questions.
Reply from TANYA GILLS
September 27th, 2023 03:14 AM
Thanks Amanda. Look forward to continuing to get to know you
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Erica T W
Highland Springs, VA
Posted on February 17th, 2023 01:49 PM
Tanya & Nina have excellent customer service very polite and direct with what is needed and made the process much easier!
Reply from TANYA GILLS
September 27th, 2023 03:14 AM
We both enjoyed working with you. We will remain in touch!
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