The Dream Team at ALCOVA Mortgage | Greenvill..., Greenville, NC
Greenville, NC
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Scott was patient with us and helped outline the process. Understandably, patience ran thin close to the end however I believe, as professionals, an apology was in order but that never happened. The closing portion could have been smoother....
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Jae is so knowlefae, professional while being very personal. She communicated well throughout the process and helped make everything flawl.
Reply from Jae Goess & The Dream Team at ALCOV...
June 1st, 2026 09:47 AM
I'm grateful for your kind words, Phil and congratulations again on your new home!!. I'm happy to hear that my communication and personal approach made a positive impact throughout the process. ;] If there's anything else you need, feel free...
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This wasn't our first experience working with Jae. She is absolutely wonderful to work with. Everything was explained and handled professionally and in a timely matter. I would recommend her to anyone !
Reply from Jae Goess & The Dream Team at ALCOV...
May 31st, 2026 02:51 PM
I'm grateful for your kind words, Everett and congrats again on your new beach home!. It's always a pleasure working with you and Greg :)
Your recommendation is truly valued, and I look forward to future opportunities to assist you!
Jae was so prompt in returning my calls and answering any questions that I had. she was very knowledgeable regarding the loan process which is why this is my second loan with her.
Reply from Jae Goess & The Dream Team at ALCOV...
May 31st, 2026 02:53 PM
I'm grateful for your kind words, Lois and congratulations again on your new home!! I'm so happy you chose me to assist you with your second loan, and I'm always here if you need anything in the future! Xoxo
Jae is the best, I would give 6 stars if I could!!
Reply from Owner
June 1st, 2026 09:48 AM
I'm grateful for your kind words, Mike and congratulations again on your new home! It's appreciated to know you had such a positive experience. If you ever need anything else, please don't hesitate to reach out and I look forward to that housewarming...
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Jae made it so great, I could see why she is the best in town. She was patient with me, walked me through every part of the process and broke everything down . I will be letting anyone and everyone I know that's looking to move to come to Jae....
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Reply from Jae Goess & The Dream Team at ALCOV...
May 31st, 2026 02:59 PM
Congratulations on your first home Mike!! I can’t wait to see you make it your own 🫶🏻🫶🏻It was a pleasure to guide you through the process and ensure everything was clear. I'm glad to hear that your experience was so positive, and I appreciate...
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Scott was great to work with, very thorough and helpful throughout the experience
Reply from Scott Baldwin
June 1st, 2026 03:24 PM
Nickolas, I appreciate your kind words. I'm glad I could be thorough and helpful during your experience with ALCOVA Mortgage. If you ever need anything else, please don't hesitate to reach out.
Alcova is extremelful helpful during the underwriting process and is quick to answer any questions you may have about your loan .
Reply from Scott Baldwin
June 1st, 2026 01:27 PM
Kolt, I'm grateful for your feedback. I'm glad to know you found the underwriting process helpful and that your questions were answered promptly. If there's anything else I can assist you with, please don't hesitate to reach out.
Jae Goess & The Dream Team at ALCOVA Mortgage has received a review with 5 star rating from Cindy C
Reply from Owner
June 1st, 2026 09:49 AM
Thank you, Cindy, for your positive rating. I'm grateful for your support and trust in ALCOVA Mortgage!
Jae was great to work with! Great communication and keeping us updated throughout the process!
Reply from Jae Goess & The Dream Team at ALCOV...
May 28th, 2026 07:02 PM
I appreciate your feedback, Cindy! I'm glad to hear that you found the communication and updates throughout the process helpful. It was a pleasure working with you both and Im excited to see your place develop, and watch you make it your own!...
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