The Taylor Division of ALCOVA Mortgage, Charlotte, NC
Charlotte, NC
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
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Lack of communication, expected to trust documents not reflecting correct information, and lack of professional space to handle business matters (as someone who works from home, family and business should be seperate )
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Reply from Daniel Brannon
August 7th, 2026 03:27 PM
Thank you for sharing your experience. We're sorry to hear there were communication challenges throughout your transaction. Purchasing a home is a significant milestone, and we strive to provide clear, accurate information and a professional...
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Highly recommend
Reply from Chris Taylor
August 3rd, 2026 01:40 PM
Steven, I appreciate your high recommendation. It means a lot to me, and I'm here if you ever need assistance in the future.
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They was the best
Reply from Stewart Good
July 31st, 2026 05:48 PM
Thank you, Victoria. I'm happy to know you had such a positive experience. If there's anything more I can do for you, please let me know.
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Everyone we worked with was super pleasant, very knowledgeable, and patient with us.
Reply from Chris Taylor
July 31st, 2026 04:36 PM
Chad, I'm glad to hear that you found everyone pleasant and knowledgeable during your experience with us. Your feedback about our team's patience is truly valued. If there's anything more I can help you with, please let me know.
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Kelli, Breanna and Ali are an all star team! The support they provide, the speed they make this happen and the professionalism they provide are just the start! our original company dropped the ball and the Alcova team got us to the closing...
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Reply from Kelli Embler
July 30th, 2026 08:07 PM
Megan, I'm grateful for your wonderful feedback. It's great to hear that you had such a positive experience with our team and that we could assist you swiftly and professionally. Your support and recommendation mean a lot to us, and we're happy...
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A great mortgage experience usually stems from fast communication, a transparent and easy process, and a supportive loan officer. We got all of that working with this company. Thanks for your support.
Reply from Stewart Good
July 27th, 2026 01:38 PM
I'm grateful for your kind words, Tavaris. It's wonderful to hear that you experienced fast communication and a transparent process with us. Thank you for acknowledging the support you received.
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Kelli was very knowledgeable and incredibly quick to respond to questions and concerns. She made herself available literally 24/7 and made us feel like we were her only clients. She looked out for our best interests.
Reply from Kelli Embler
July 23rd, 2026 03:07 PM
Joshua, I appreciate your kind words. It's great to know that my availability and focus on your interests made a positive impact on your experience. If there's anything else I can assist you with, please don't hesitate to reach out.
Ja'vens communication and desire to help others is top tier . We are so glad we came across him!
Reply from Ja'ven Redmon
July 20th, 2026 08:15 PM
Jose, I appreciate your kind words about my communication and willingness to help. I'm happy to know you had a positive experience working with me. If you ever need further assistance, feel free to reach out.
Working with someone who has the qualities that Ja'ven does is what made the home-buying process such a great experience. From the very first time we spoke, he stayed on top of everything and when I say everything, I truly mean everything....
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Reply from Ja'ven Redmon
July 20th, 2026 06:21 PM
Jacqueline, I'm so grateful for your kind words and for sharing your experience. It was truly a pleasure to assist you and your family in the home-buying process. I'm glad to hear that my approach helped make things smooth and stress-free for...
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Sharika and Stewart were very informative and helpful with getting my home and made sure it was what I wante.
Reply from Stewart Good
July 20th, 2026 01:45 PM
I'm pleased to hear that Sharika and I were able to help you get the home you wanted, Jasamine. Your feedback about our informative and helpful approach means a lot. If you have any more questions or need further assistance, please feel free...
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance