Adam was great! He was so communicative and knowledgeable, which was so helpful for us as first time home buyers. He walked us through the whole process step by step, even helped outside of "normal" working hours to make sure we had everything...

Reply from Adam Jacobs

April 28th, 2026 01:21 PM

Ashlynn, it was great getting to work with you and Gabriel on the purchase of your first home! Glad we got connected! Enjoy!!

He was very prepared for every step and had excellent communication with us.

Reply from Adam Jacobs

April 20th, 2026 05:41 PM

Nickolas, I'm happy to know that you felt I was well-prepared and communicated effectively throughout the process. Your feedback means a lot to me. If there's anything else you need, please feel free to reach out.

Great communication though out the proces. Made every step a breez. Very knowledgeable, Quick to respond. Looking forward to doing more business in the future.

Reply from Adam Jacobs

March 31st, 2026 02:03 PM

It was a pleasure working with you, Tausha! Glad we were able to improve your credit score to make this refinance as impactful for you as possible.

Aaron worked with myself, my wife and our realtor. Aaron explained the ins & outs of the entire process and was quick to reassure my wife and I with accurate and helpful information anytime we didn't know what the next steps would look like....

Reply from Aaron Howell

March 26th, 2026 05:50 PM

I appreciate your kind words Matt! It was a pleasure to work with you both! I will keep in touch!

They were easy to get ahold of and quick to respond and through in their explanation

Reply from Aaron Howell

March 23rd, 2026 08:13 PM

I appreciate your kind words, Kaitlyn. I'm glad to know that you found it easy to reach me and that the explanations provided were thorough. If you need any further assistance or have more questions in the future, I'm here to help.

was very on top of things in order to get our business, but once he had it, we did not hear from him and had to send several text messages and emails before getting a response.

Reply from Aaron Howell

March 24th, 2026 03:07 PM

Carly, Thank you for your feedback. I’m sorry to hear that this was your perception of the communication during your home buying process, as that is never the experience I aim to provide. From the outset, I make it a priority to ensure my...

Adam was exceptional from start to finish. Extrememly knowledgable and easy to communicate with. I have been investing in real estate for the past 7 years and Adam was one of the best lenders I have worked with. Highly recommend to others looking...

Reply from Adam Jacobs

March 17th, 2026 12:11 AM

It was great meeting up with you at closing, Corey. I'm glad we were able to find a solution with this property that best fit your needs, and I'm looking forward to assisting you and your network in the future!

Aaron is very good at communicating and making sure that you understand the process and what happens next. Makes a complicated process less stressful.

Reply from Aaron Howell

March 16th, 2026 05:24 PM

I'm glad that my communication helped make the process less stressful for you, Elizabeth. Ensuring you have a clear understanding of each step is a priority of mine. If you ever need additional support or have questions in the future, please...

As first time home buyers, my fiance and I were going into buying our first home blind and unsure of what to expect. We are so thankful we had Adam as our Mortgage Adviser! His clear communication eased our minds when asking the millions of...

Reply from Adam Jacobs

March 9th, 2026 02:17 PM

Emma, I'm really pleased to hear that my communication helped make your home buying experience smoother. It was great working with you both, and I appreciate your kind words. If you have any more questions or need further assistance, don't...

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About

Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.

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ALCOVA Mortgage, LLC | Company NMLS ID# 40508 | (www.nmlsconsumeraccess.org) 308 Market Street, SE | Roanoke, VA 24011

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