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Equal Housing Lender | Corp NMLS #3113
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Debbie B
Solomons, MD
Posted on February 6th, 2024 02:21 PM
Valentina is amazing. She communicated very well and got the loan approved very fast! Great loan officer! Pleasure to work with!
Reply from Valentina Balderson
February 6th, 2024 04:09 PM
Thank you so much, Debbie, for your kind words and the perfect rating. I'm thrilled to hear that you found my communication effective and the loan process quick and straightforward. It was an absolute pleasure working with you as well.
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Anita C
Apex, NC
Posted on February 3rd, 2024 04:34 AM
Scott is Very responsive and made our journey smooth. We had a great experience working with him.
Reply from Scott Shelton
February 5th, 2024 02:54 PM
I'm absolutely thrilled to hear that you had a smooth and positive experience working with me at Academy Mortgage, Anita. It's always my priority to ensure the process is as seamless as possible for my clients. Your feedback is greatly appreciated...
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Pradeep C
Apex, NC
Posted on January 30th, 2024 09:32 PM
Scott and his team were very helpful and coached me during the various stages of our process.
Reply from Scott Shelton
January 30th, 2024 09:58 PM
I'm thrilled to hear that you found our guidance useful during the different stages of your process, Pradeep. We at Academy Mortgage always strive to provide excellent service and your feedback is greatly appreciated. Your positive review inspires...
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David R
Harpers Ferry, WV
Posted on January 16th, 2024 11:35 PM
Scott was eazy to talk with and professional. Scott helped us understand the questions we had in a Very sincere way., he was great!
Reply from Scott Shelton
January 17th, 2024 06:11 PM
I'm sincerely grateful for your kind words, David. It was a pleasure to assist you with your mortgage needs. I strive to provide clear, professional, and easy-to-understand help to all of my clients, and I'm thrilled to hear that you had a...
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Andrew G
Harpers Ferry, WV
Posted on January 9th, 2024 03:31 PM
Clients felt very comfortable.
Reply from Scott Shelton
January 10th, 2024 02:21 PM
I'm thrilled to hear that you felt comfortable during your experience with Academy Mortgage. Customer comfort and satisfaction are my top priorities, so your feedback is extremely valuable. Thank you for the 5-star rating, Andrew. It was a...
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Gabrielle L
Durham, NC
Posted on January 7th, 2024 02:10 PM
Scott makes himself available whenever you need him, something that makes him stand out from others. He answers all your questions and provides information in digestible bits. He makes you look even better to your clients!
Reply from Scott Shelton
January 8th, 2024 02:17 PM
Thank you so much for the glowing review, Gabrielle! I'm thrilled to know that you had a positive experience with me at Academy Mortgage. I'm always here to help and answer any questions you have. My ultimate goal is to make the mortgage process...
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Aleksandar P
Washington, DC
Posted on January 2nd, 2024 09:58 PM
Professional, knowledgeable and stayed on top of the loan throughout.
Reply from Valentina Balderson
January 3rd, 2024 05:43 PM
Aleksandar, thank you so much for taking the time to write about your experience working together! Thank you for your kind words! I am pleased to say the same for you and verry much appreciate working with professionals, such as yourself to...
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Maria P
Washington, DC
Posted on December 30th, 2023 07:07 PM
Valentina was excellent at communicating. The advice and guidance she provided was clear, timely, and helpful throughout the whole lending process, which went smoothly from beginning to end thanks to her hard work and dedication. She is amazing...
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Reply from Valentina Balderson
December 31st, 2023 02:51 AM
Maria, I am incredibly grateful for your kind words and positive feedback. It means a lot to me that you found my communication and guidance to be clear and helpful throughout the whole lending process. I strive to provide the best service...
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Jessica C
Inwood, WV
Posted on December 18th, 2023 08:58 PM
Scott and his team have been very helpful and responsive throughout the whole process of getting my client pre-approved through the closing table! When unforseen circumstances were happening last-minute, they were ready to adjust quickly. I...
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Reply from Scott Shelton
December 18th, 2023 09:15 PM
I'm extremely grateful for your kind words and stellar rating, Jessica! I'm thrilled to hear that you found our service helpful and responsive, and that my team and I were able to quickly adapt to the unforeseen circumstances. Your recommendation...
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Ryan T
Raleigh, NC
Posted on December 18th, 2023 02:50 PM
I thought Scott and his team were great with communication. They also were very helpful with the first time home buying experience.
Reply from Scott Shelton
December 18th, 2023 02:55 PM
I'm thrilled to hear about your positive experience, Ryan. It was an absolute pleasure assisting you through your first-time home buying journey. Communication is key in our line of work and it's great to know we hit the mark with you. We at...
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