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Equal Housing Lender | Corp NMLS #3113
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T
Travis J
Johnson City, TN
Posted on February 25th, 2024 03:01 PM
The willingness to go above and beyond to help when I needed.
B
Bailie J C
Fall Branch, TN
Posted on January 8th, 2024 07:27 PM
Highly recommend
Reply from Shannon Jones
January 10th, 2024 02:20 PM
I'm thrilled to hear that you had a positive experience with me at Academy Mortgage, Bailie. Your recommendation means a lot. I strive to provide the best service to my clients and your feedback is a testament to this commitment. Thank you...
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Stacie W
Elizabethton, TN
Posted on January 6th, 2024 02:59 PM
Shannon Jones is what made my experience wonderful. She kept me updated on my loan process, She took care of setting up my inspections that were needed. Shannon is very sweet and she makes you feel very comfortable and secure. At closing she...
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Reply from Shannon Jones
January 8th, 2024 02:26 PM
Thank you so much for your kind words, Stacie! I truly appreciate you taking the time to leave such a wonderful review. I'm delighted to hear that you had a positive experience with your loan process and felt comfortable and secure throughout....
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Nancy C
Fall Branch, TN
Posted on January 6th, 2024 02:04 AM
You very understanding with all of our questions, even if we had to ask multiple times so we could understand everything. You answered our questions even when it was late in the evening and made time to fit us in when we needed.
Reply from Shannon Jones
January 8th, 2024 02:27 PM
I'm over the moon to hear such wonderful feedback, Nancy. Your 5-star rating is greatly appreciated! Here at Academy Mortgage, we aim to provide the best service and it's reassuring to know you were satisfied with the assistance provided. I'm...
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Charles S
Piney Flats, TN
Posted on October 8th, 2023 01:30 PM
Communication was a key component in this experience. All questions and concerns were addressed quickly at any time during the day.
Reply from Shannon Jones
November 22nd, 2023 08:04 PM
Thank you so much Chuck. I hope you and Tracey absolutely love your new home.
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Kyle C
Maryville, TN
Posted on August 31st, 2023 01:52 PM
Shannon was absolutely exceptional to work with. Very professional, polite, courteous, and above all a very hard worker. I highly recommend her
Reply from Shannon Jones
November 22nd, 2023 08:04 PM
Thank you so much Kyle. I am so happy for you. I know you are going to love being a home owner... I am looking forward to seeing how you make the place your own.
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Victoria D
Erwin, TN
Posted on August 13th, 2023 02:48 PM
Shannon suggested we ask the seller for extra closing costs rather than a deduction in price for some rather costly repairs/improvements the buyers like to complete immediately.. (Sellers refused to do the repairs/improvements but agreed to...
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Reply from Shannon Jones
November 22nd, 2023 08:04 PM
Victoria, Thank you for your review. I really enjoyed working with you and your clients. I hope for another opportunity in the near future.
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