Norm Lachance at CrossCountry Mortgage

VP of Lending | NMLS #406721

5.0

(12)

Mortgage

Mortgage Loan Officer

Contact Info

(734) 892-0179

Ann Arbor, MI

https://www.ccm.com/Norm-Lachance

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5.0

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Norm Lachance at CrossCountry Mortgage has received a review with 5 star rating from Mackenzie K

Norm went above and beyond throughout our entire refinance process. He was proactive, communicative, and incredibly helpful every step of the way. When we ran into delays with our HOA, Norm took the initiative to follow up and ensure all of...

Reply from Norm Lachance

April 6th, 2026 03:20 PM

Thank you for your thoughtful review, Mackenzie. I’m pleased to hear that my efforts to stay proactive and communicative made your refinance process more manageable. Navigating HOA delays can indeed be challenging, and I'm glad I could help...

Went above and beyond to help us get our home. Was extremely helpful, understanding, and available to us!

Reply from Norm Lachance

December 3rd, 2025 07:07 PM

I'm grateful for your feedback, Jaimie. It was my pleasure to support you throughout the home-buying process. Being available and understanding your needs is important to me, so I'm pleased to hear that it made a difference in your experience....

Norm was extremely helpful throughout the entire loan process. My wife and I were buying our first home and he made things extremely easy for us. Constant communication and advice helped us out tremendously. I would recommend Norm and his team...

Reply from Norm Lachance

December 3rd, 2025 04:55 PM

I appreciate your kind words, Alec. It's wonderful to know that I could make your first home buying experience smoother and more straightforward. Keeping open lines of communication and offering guidance are priorities for me, so it's gratifying...

Norm and his team provided exceptional service during my recent second home purchase. His professionalism and prompt responses made it a smooth transition. I would happily recommend Cross Country Mortgage to my family & friends.

Reply from Norm Lachance

November 17th, 2025 08:33 PM

It's great to hear from you, Susan! I'm glad that I could assist with your conventional mortgage needs. Your acknowledgement of my professionalism and responsiveness means a lot to me. If you ever need further assistance or have any questions,...

Norm Responded quickly and professionally to all questions and worked hard to get us to the closing table early!

Reply from Norm Lachance

May 20th, 2024 01:53 PM

It was great working with you. Thanks again for putting your trust in us.

Norm and his team were very helpful! Always responsive and got things done quickly. Will always recommend Norm and his team.

Reply from Norm Lachance

May 14th, 2024 02:22 PM

I'm absolutely thrilled to hear about your positive experience, Jonathan! My team and I deeply appreciate your glowing 5-star rating. Responsiveness and efficiency are high on our list of priorities at CrossCountry Mortgage, LLC and we are...

Derek Graber did a great job during the entire mortgage process of our second home. He kept us informed every step of the way and stayed on top of all requirements so that nothing ever got held up. From the start all the way through the closing,...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Ann Arbor, MI. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #406721 | Branch NMLS #1938795

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans