Neil Russo - Northpointe Bank
Loan Officer | NMLS# 165781
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Location & Business Hours
Friday
8:00 AM to 6:30 PM
(Open Now)
Saturday
closed
Sunday
closed
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Reviews from Web
Neil is the best ! Always there for you day or night !
Excellent transparency and communication!
Reply from Neil Russo
April 16th, 2026 05:12 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Working with Neil was an excellent experience from start to finish. He was knowledgeable, responsive, and made the entire process feel smooth and manageable. Communication was clear throughout, and he was always available to answer questions...
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Reply from Neil Russo
April 15th, 2026 01:37 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Neil was very helpful, communicative and efficient. Neil
Reply from Neil Russo
April 13th, 2026 04:54 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Seamless experiene w/Neil and team doing most of the heavy lifting.
Reply from Neil Russo
March 5th, 2026 06:04 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Neil is the only reason why I use north pointe. he needs to be promoted to ceo and made face of the company pronto! Epitome of professionalism!
Reply from Neil Russo
January 30th, 2026 01:21 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Speedy and thorough process. We were able to close very quickly and smoothly!
Reply from Neil Russo
December 15th, 2025 04:05 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Neil was great to work with.
Reply from Neil Russo
November 13th, 2025 04:58 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Everything was expected
Reply from Neil Russo
November 10th, 2025 10:23 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
You answered and helped when I didn't know who else I could trust. Thank you
Reply from Neil Russo - Northpointe Bank
October 28th, 2025 05:48 PM
More than welcome! Thank you for putting your trust in our team!!!
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About
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Search Rank ScoreLearn More →
395
/850
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Addresses and Serving Areas
Year Started
1988
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 165781
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender