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5.0
Encompass
T
Trent T
Waconia, MN
Posted on November 28th, 2023 04:12 AM
Natalie has always helped us with anything we needed as well as always making sure we understand what it is that we need to do.
Reply from Natalie Mathieu
December 8th, 2023 04:51 AM
I'm genuinely grateful for your kind words, Trent. Ensuring that you understand all aspects of the process and providing help whenever needed is a priority for me. Thank you for choosing Mutual of Omaha Mortgage and for the 5-star rating. Your...
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5.0
Encompass
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Antonio S
Minooka, IL
Posted on September 29th, 2023 02:42 PM
How knowledgeable Natalie was in regards to VA home loans. . While going through the process, I was informed with step by step witch made this process super helpful.
5.0
Encompass
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Susan M G
Twin Lakes, WI
Posted on September 15th, 2023 12:26 PM
Extremely informative to ALL my questions. Always Available. Straight forward. The list is endless, Natalie is friendly, kind, willing to give the attention I needed to understand what the options were. There were plenty of addtl available...
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Reply from Natalie Mathieu
September 25th, 2023 12:35 PM
I am sincerely grateful for your kind words and 5-star rating, Susan. It was my pleasure to assist you and ensure that all your questions were thoroughly answered. I always strive to provide the best possible service and I'm glad to hear you...
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5.0
Encompass
V
Venkat R K
Aurora, IL
Posted on September 14th, 2023 01:13 PM
Natalie and her team are so much helpful and respond on time
Reply from Natalie Mathieu
September 24th, 2023 01:19 PM
I'm so pleased to hear that you had a positive experience with my team and I. Your satisfaction is our top priority, and we strive to respond promptly to all inquiries. Thank you so much for your kind words and 5-star rating, Venkat. It was...
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4.0
Encompass
R
Rory T L
Zion, IL
Posted on August 18th, 2023 09:25 PM
All of our questions were answered promptly and whenever there was new information or new paperwork it was given to us as soon as it was available.
Reply from Natalie Mathieu
August 28th, 2023 09:25 PM
Thank you so much for taking the time to leave me a review, Rory! I'm so glad that we could answer all your questions promptly and keep you informed on any new information or paperwork. I'm thrilled that you had such a positive experience with...
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4.83
Encompass
B
Beth A W
Batavia, IL
Posted on August 16th, 2023 04:43 PM
Natalie was very helpful whenever I had questions and always responded in a timely fashion.
Reply from Natalie Mathieu
August 26th, 2023 04:56 PM
Thank you, Beth! It was great working with you and I'm glad I was able to provide helpful information. I appreciate your feedback and kind words about Mutual of Omaha Mortgage.
5.0
Encompass
S
Sidney R G
Grayslake, IL
Posted on August 10th, 2023 08:19 PM
Natalie was always able to answer my questions, was patient and very diligent throughout the whole process.
Reply from Natalie Mathieu
August 21st, 2023 10:53 PM
Thank you so much, Sidney! I'm so glad I was able to help you out and make the process a smooth one.
5.0
Encompass
S
Sarah H
Romeoville, IL
Posted on July 20th, 2023 11:22 AM
Natalie responds quickly and worked with me on all of my options.
5.0
Encompass
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Mark S
Chicago, IL
Posted on July 8th, 2023 07:08 PM
Can’t say enough good about working with Natalie. She clearly communicated everything with us and made this a seem less process.
5.0
Encompass
S
Stephanie M
Des Plaines, IL
Posted on July 7th, 2023 06:38 PM
Natalie is like no other lender I have worked with. She really cares about her customers and goes above and beyond every time to make things happen. I refer all of my clients to her even if they already have a pre-approval. They usually end...
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