Originally from Southwest Georgia, Mimi Montgomery moved to the Houston area in 1998 after receiving her Bachelor of Arts degree from Fort Lewis College in Durango, Colorado. Her business is built on past client referral and word of mouth. Ready availability, trustworthiness, and financial market expertise are the hallmarks of Mimi's business. This approach has worked well; realtors throughout the Greater Houston area depend upon Mimi and her team to secure their clients' financing during the most important investment in their lives- buying a home. One client testimonial says it all, "Mimi, you made your own luck with hard work and honesty. You have a real gift a what you do." This is the standard she sets for each transaction. To contact Mimi and her team, call or text 832-860-2000. Figure: 7 TAC SS81.200(c) "CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV."