Michelle Green, Ruoff Mortgage
Senior Loan Officer | NMLS# 1549285 | Ruoff Mortga...
Additional Licenses: NMLS# 1549285 | KY - MC726484 | OH - OH: MLO.057354.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or ref...... Show More
Location & Business Hours
Wednesday
9:00 AM to 5:00 PM
Thursday
9:00 AM to 5:00 PM
Friday
9:00 AM to 5:00 PM
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Reviews from Web
Can do most action items from phone, Loan Butler shows what is needed and what the status is
Reply from Michelle Green
April 16th, 2026 09:01 PM
It's great to hear that you found the Loan Butler feature convenient for managing tasks directly from your phone, Shannon. If you have any further questions or need assistance, please feel free to reach out to me.
My loan experience was smooth, easy, and efficient from start to finish. Michelle was incredibly helpful, communicative, and made the entire process stress-free. I would absolutely recommend Michelle to anyone looking for a great lending experience!...
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Reply from Owner
February 20th, 2026 02:22 PM
I'm grateful for your kind words, Lauren. Knowing that the process was smooth and stress-free for you is very reassuring. I strive to maintain clear communication to ensure a seamless experience. Should you have any questions or need further...
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My loan experience was smooth, easy, and efficient from start to finish. Michelle was incredibly helpful, communicative, and made the entire process stress-free. I would absolutely recommend Michelle to anyone looking for a great lending experience!...
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Reply from Michelle Green
February 19th, 2026 04:08 PM
I appreciate your generous feedback, Lauren. It's rewarding to know that your loan process felt smooth and stress-free. Ensuring clear communication and support is important to me. If you ever have more questions or need assistance in the future,...
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Overall great service
Reply from Michelle Green
November 3rd, 2025 09:11 PM
I'm glad to know that you were satisfied with the service, Nancy. If you have any questions or need further assistance in the future, feel free to reach out to me.
Helped us every step of the way. Answered every question and concern. Thank you!
Reply from Michelle Green
October 27th, 2025 08:05 PM
It's great to hear that you felt supported throughout the process, Rosa. Answering your questions and addressing your concerns was my pleasure. If you have any more queries or need assistance in the future, I'm here to help. Enjoy this new...
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Michelle was fantastic and the whole Ruoff team made things easy. It was so quick as well, we were able to close in 2 weeks! Appreciate all the help with getting this done. Love working with Ruoff!
Reply from Michelle Green
October 10th, 2025 04:05 PM
Christopher, I appreciate your kind words about your experience. I'm really pleased that the process was smooth and swift, allowing you to close in just two weeks. It's great to hear that working with Ruoff has been satisfying for you. If there's...
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Great experience! Michelle was very helpful and knowledgeable.
Reply from Michelle Green
October 9th, 2025 03:39 PM
I'm pleased to hear about your positive experience, Abby. It's my aim to provide helpful and knowledgeable guidance throughout the process. If you have any questions in the future or need further assistance, I'm here to help. Enjoy your new...
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Michelle Green, Ruoff Mortgage has received a review with 5 star rating from Prasanth K
Excellent job! Quick responsive and fast close!
Michelle was on point every step of the way! Great communicatio, quick response times and helpful advice!
She did an amazing job!
Reply from Michelle Green
July 25th, 2025 03:31 PM
Sally, thank you for sharing your experience. I'm delighted to know that you appreciated the communication and found my responses timely and advice helpful. It's always my goal to ensure a smooth process every step of the way. Should you need...
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About
Additional Licenses: NMLS# 1549285 | KY - MC726484 | OH - OH: MLO.057354.000.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
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Year Started
2019
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1549285
- KY - MC726484
- OH - OH: MLO.057354.000
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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