Top 5%
Michael Grove, Ruoff Mortgage
VP Branch Manager | NMLS# 1037919 | Ruoff Mortgage...
Additional Licenses: NMLS# 1037919.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Michael Grove, Ruoff Mortgage has received a review with 5 star rating from Zack
Ruoff is the best place to go for a home mortgage! The entire process was smooth, easy, and not stressful at all. The team was helpful, professional, and made me feel comfortable every step of the way. I’m so grateful for the great experience...
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Michael was absolutely excellent in helping me with my mortgage. He made the entire process feel easy and stress-free, and he always made me feel at peace. What really stood out was how kind and personal he was—he treated me like he had known...
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Michael worked tirelessly for us through the entire process. His communication was great, would respnd early in the morning and late at night. He did a great job of explaining everything to us, I highly recommend Michael.
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Reply from Owner
August 6th, 2026 01:23 PM
Joe, I appreciate your kind words and recommendation. It's great to know that my communication and dedication throughout the process were helpful to you. If there's anything more I can do for you, please let me know.
Michael worked tirelessly for us through the entire process. His communication was great, would respnd early in the morning and late at night. He did a great job of explaining everything to us, I highly recommend Michael.
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Reply from Michael Grove
August 4th, 2026 03:07 PM
Joseph, I'm grateful for your kind words and recommendation. It's nice to know that my communication and efforts throughout the process made a positive impact on your experience. If there's anything else I can assist you with, please feel free...
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Michael Grove, Ruoff Mortgage has received a review with 5 star rating from Ole_ A
Reply from Owner
August 3rd, 2026 06:30 PM
Ole_, thank you for the perfect rating. I'm glad to know you had a positive experience with Ruoff Mortgage.
Everything was very professional and on time!
Reply from Michael Grove
August 3rd, 2026 04:18 PM
Oleg, I'm glad to hear everything was professional and timely during your experience. Thank you for sharing your positive feedback!
Michael was great to work with! We appreciated his timeliness, prompt texting, clear explanations, and seamless coordination with Loan Butler. This may be a small thing, but if Loan Butler's software is owned by Ruoff (proprietary), it would...
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Reply from Michael Grove
July 20th, 2026 08:24 PM
Madeline, I'm pleased to hear you had a wonderful experience and appreciated my timeliness and communication throughout the process. Thank you for the feedback regarding Loan Butler's software and the co-signer situation; I understand how these...
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Absolutely wonderful! The process was fast! Less than 30 days from finding our home to closing. Michael was on top of everything!
Reply from Owner
July 20th, 2026 05:13 PM
Epic, I'm pleased to hear that the process was so efficient and that everything went smoothly for you. It's great to know I could help you close on your home in less than 30 days. Thank you for sharing your wonderful experience!
As a first time homebuyer, I was extremely nervous and felt overwhelmed by the process however, Michael helped us feel at ease. He was straight forward and prompt with all of our questions. In the end everything went better than expected.
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About
Additional Licenses: NMLS# 1037919.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2013
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1037919
Hobbies
- Woodworking
- Ping Pong
- Soccer
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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