Top 5%
Michael Grove, Ruoff Mortgage
VP Branch Manager | NMLS# 1037919 | Ruoff Mortgage...
Additional Licenses: NMLS# 1037919.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s...... Show More
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Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
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Reviews from Web
Michael Grove, Ruoff Mortgage has received a review with 5 star rating from Aaron S
Michael was top-notch to work with. He was very personable, and I felt he really cared for me a a person and also promised to take care of me as a customer post closing.
Michael Grove, Ruoff Mortgage has received a review with 5 star rating from Fabian C
Made it easy to complete for a guy of my experience with mortgage and devices. Michael Grove all day, every day!
Very clear communication and explanation of process. Stress free process overall.
Reply from Michael Grove
May 27th, 2026 07:08 PM
Erin, I'm pleased to hear that you found the communication clear and the process stress-free. If you ever have more questions or need assistance in the future, feel free to reach out to me.
Michael Grove, Ruoff Mortgage has received a review with 5 star rating from Audrey F
Reply from Owner
May 15th, 2026 07:02 PM
Audrey, thank you for the perfect rating! I'm pleased to know you had a good experience with Ruoff Mortgage. If there's anything more I can assist you with, just let me know.
For our first home, this was such a great experience and we learned so much from Michael!
Reply from Michael Grove
May 14th, 2026 12:44 PM
Audrey, I'm grateful to hear that you had a great experience with your first home purchase and found the process educational. If you have any questions or need further assistance, please don't hesitate to reach out to me.
Mike was good at working me thru areas on inthe internet that I was not up to par with .
Ease of the process and clear explanations from our loan officer at every step along the process
Reply from Michael Grove
May 4th, 2026 08:59 PM
Peter, I'm glad to know that the process was smooth and the explanations provided were clear. If you have any more questions or need assistance in the future, please don't hesitate to reach out to me.
Nothing teally, everything
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About
Additional Licenses: NMLS# 1037919.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Addresses and Serving Areas
Year Started
2013
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1037919
Hobbies
- Woodworking
- Ping Pong
- Soccer
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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