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5.0
Encompass
F
Fredrick C
Punta Gorda, FL
Posted on January 31st, 2024 03:43 PM
Michael was very helpful through the whole process. He made sure we understood each process and what was happening each step of the way. He was always available to answer any questions and just to check in throughout this process to make sure...
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Reply from Michael Culella
February 10th, 2024 03:46 PM
Fredrick, I appreciate your kind words and am thrilled to hear that you found the process easy and understandable. It's always my aim to ensure clients feel well-informed and comfortable throughout every step. I'm glad to know that I was able...
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5.0
Encompass
O
Oliver W
Antrim, NH
Posted on January 14th, 2024 01:13 PM
Great guy!
Reply from Michael Culella
January 24th, 2024 01:14 PM
I'm truly appreciative of your kind words and the fantastic rating, Oliver! I aim to provide the best service possible for all clients and it's always encouraging to hear when it makes a difference. Thank you for choosing Mutual of Omaha Mortgage,...
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5.0
Encompass
C
Cynthia A H
Braceville, IL
Posted on January 8th, 2024 08:59 PM
Michael had a great attitude and is very easy to work with.
Reply from Michael Culella
January 18th, 2024 09:00 PM
I'm delighted to hear that you had a satisfying experience with me. Your positive feedback means a lot and I'm happy to know that you appreciated my attitude and found me easy to work with. Serving you was a pleasure and I hope to assist you...
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5.0
Encompass
J
Jimmie R H
Tucson, AZ
Posted on December 30th, 2023 03:47 PM
Michael was amazing in guiding us through the refinance process. He was able answer all of our questions and always went above and beyond.
Reply from Michael Culella
January 9th, 2024 03:51 PM
I'm glad to hear you had a positive experience, Jimmie. Helping you navigate the refinance process and ensuring your questions were answered was my top priority. Your feedback is greatly appreciated. If there's anything more you need, feel...
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5.0
Encompass
B
Brad P V
Mandeville, LA
Posted on December 18th, 2023 02:42 PM
How quickly everything proceeded.
Reply from Michael Culella
December 28th, 2023 02:46 PM
I'm thrilled to hear that you were pleased with the efficiency of our process, Brad. At Mutual of Omaha Mortgage, we always strive to provide expedient and top quality service. Your positive feedback and rating of 5 stars is greatly appreciated....
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5.0
Encompass
P
Paul O
Johnsburg, IL
Posted on November 17th, 2023 11:33 AM
We knew that this process was going to be a difficult road to go down when we started the process. But Mike made everything as simple as possible and he never gave up. Every turn and obstacle that was thrown at us Mike knew how to deal with...
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Reply from Michael Culella
November 27th, 2023 11:34 AM
Thank you so much for the glowing review, Paul! I'm truly glad to hear that you had a positive experience with our process at Mutual of Omaha Mortgage. Navigating these waters can indeed be challenging, but it's my job to ensure you feel supported...
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4.83
Encompass
R
Richard E H
Bellingham, WA
Posted on November 1st, 2023 09:50 PM
Mike was very thorough and of great assistance in answering my questions and giving me assistance when needed.
Reply from Michael Culella
November 11th, 2023 09:54 PM
I'm delighted to hear you had a positive experience working with me, Richard. Your feedback is greatly appreciated. I pride myself on being thorough and providing accurate answers to my clients' inquiries. At Mutual of Omaha Mortgage, we aim...
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5.0
Encompass
J
Jennifer H S
Statesville, NC
Posted on October 2nd, 2023 10:21 AM
The process was quick and all questions were answered in a timely manner.
Reply from Michael Culella
October 12th, 2023 10:25 AM
I'm delighted to hear that you found the process quick and your questions were answered in a timely manner, Jennifer. Your positive feedback is greatly appreciated. Here at Mutual of Omaha Mortgage, we strive to ensure our customer service...
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5.0
Zillow
R
Rob B
Posted on September 30th, 2023 03:51 PM
Mike from Mutual of Omaha was very helpful with our refinance. Made everything simple and quick turnaround with any questions we had. Highly recommended.
5.0
Encompass
R
Robert B
Hull, MA
Posted on September 30th, 2023 03:41 PM
Everything was quick and easy. Nothing was confusing or complicated. Every time I had any questions I had quick responses. Mike was very helpful from the very beginning until the end helping us with our refinance. Would highly recommend him...
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