Michael Butler is a customer service professional with 13 years of experience in customer-facing roles. With a strong background in serving the public, Michael has a proven track record of delivering exceptional customer service and addressing clients' mortgage-related inquiries and concerns with dedication and responsiveness. As a collaborative team player, Michael leverages his prior military and police officer experience to excel in a team-oriented environment. Drawing upon the discipline, leadership, and teamwork instilled by these roles, he actively contributes to the success of the team in the mortgage industry. His dedication to collaboration and problem-solving ensures that clients' needs are consistently met and goals are achieved. Michael is a swift learner and adaptable individual. In just three months, he has quickly grown from a novice to a proficient member of the team, navigating the intricate landscape of mortgage lending with remarkable agility. With effective mortgage transaction management skills, Michael has successfully orchestrated and managed over 60 mortgage transactions during his impactful tenure. His keen attention to detail, organizational prowess, and dedication to efficiency have been instrumental in achieving this impressive track record.