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Melissa Stone, Ruoff Mortgage
Senior Loan Officer | NMLS# 591389 | Ruoff Mortgag...

With over two decades of experience in the banking and mortgage industry, I am a seasoned loan officer dedicated to helping individuals and families achieve their dream of homeownership. In my spare time, I enjoy sports, outdoor activities,... Show More
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9 AM to 5 PM
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closed
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Reviews from Web
Melissa was incredibly responsive and kept the process moving. Even when a hiccup occurred that was outside her control, she was a strong advocate for us and made sure the problem was resolved.
Reply from Melissa Stone
July 16th, 2026 03:22 PM
Todd, I appreciate your kind words. I'm glad I could keep the process moving smoothly for you and be an advocate when needed. If you ever have any more questions or need assistance, feel free to reach out.
Everyone at ruoff isnt just extremely helpful, but also very kind hearted welcoming people especially melissa.
I was so unaware of everything in the loan process. I bombarded Melissa with questions and every single time she gave me perfect answers and scenarios to to help me understand. So happy with my first home!!
Reply from Melissa Stone, Ruoff Mortgage
July 2nd, 2026 01:51 PM
Aaron, I'm glad I could help you navigate the loan process and provide the answers you needed. Congratulations on your first home, and if you have any more questions in the future, feel free to reach out.
Melissa was just phenomenal from every standpoint. Great person to work with!
Reply from Melissa Stone, Ruoff Mortgage
June 25th, 2026 03:13 PM
Chad, I'm pleased to hear that you had such a positive experience working with me. Thank you for your kind words, and if you need any further assistance, feel free to reach out.
Melissa was clear and efficient with her communication and we always felt our questions were answered. She was a pleasure to work with, and made the entire buying and selling process a breeze for us. Highly recommend!
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Everything was done very well.
My loan officer was very down to earth! She was the biggest help and supported me entirely through the process and is very thorough!
Reply from Melissa Stone
May 28th, 2026 08:11 PM
Allie, I'm grateful for your kind words. I'm glad to hear that you felt supported and found the process thorough. If you have any more questions or need further assistance, please don't hesitate to reach out.
Melissa Stone, Ruoff Mortgage has received a review with 5 star rating from Craig M
Reply from Owner
May 25th, 2026 03:37 PM
Craig, thank you for the excellent rating. I’m glad to know you had a positive experience with Ruoff Mortgage. If you have any further questions or need assistance, feel free to reach out.
Great service
Reply from Melissa Stone
May 22nd, 2026 03:58 PM
Craig, I appreciate your kind words about the service. If there's anything else I can assist you with, please let me know.
Listened to my needed,and explained everything to where I could understand everything. I was looking at another lender at first and was not understand the process,they blew me off like I should know what to do,so I immediately applied with...
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Reply from Melissa Stone
May 21st, 2026 01:56 PM
Paul, I'm pleased to know that I was able to provide the clarity and support you needed throughout the process. It's important to me that my clients feel heard and informed. If there's anything more I can do for you, please feel free to reach...
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About
With over two decades of experience in the banking and mortgage industry, I am a seasoned loan officer dedicated to helping individuals and families achieve their dream of homeownership. In my spare time, I enjoy sports, outdoor activities, and spending time with family and friends. Covering the entire state of Indiana, I specialize in working with first-time homebuyers, guiding them through the loan process with expertise and care. Let me help you turn your homeownership dreams into reality.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Time Buyer Support
Down Payment Assistance Programs
FHA Loans
VA Loans
Conventional Loans
USDA Zero Down Loans
Second/Investment Property Loans
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2001
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #591389
Hobbies
- Playing and watching sports
- Outdoor activities
- Playing cards
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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