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Melissa Stone, Ruoff Mortgage - Senior Loan Officer | NMLS# 591389 | Ruoff Mortgage NMLS# 141868 in Marion, IN
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Melissa Stone, Ruoff Mortgage

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Senior Loan Officer | NMLS# 591389 | Ruoff Mortgag...

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With over two decades of experience in the banking and mortgage industry, I am a seasoned loan officer dedicated to helping individuals and families achieve their dream of homeownership. In my spare time, I enjoy sports, outdoor activities,... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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5 Star
99%
4 Star
0%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Todd S
    Upland, IN
    Posted on July 6th, 2026 03:21 PM
    Melissa was incredibly responsive and kept the process moving. Even when a hiccup occurred that was outside her control, she was a strong advocate for us and made sure the problem was resolved.
    Reply from Melissa Stone
    July 16th, 2026 03:22 PM
    Todd, I appreciate your kind words. I'm glad I could keep the process moving smoothly for you and be an advocate when needed. If you ever have any more questions or need assistance, feel free to reach out.
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    Michaela R D
    GAS CITY, IN
    Posted on June 26th, 2026 03:08 PM
    Everyone at ruoff isnt just extremely helpful, but also very kind hearted welcoming people especially melissa.
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    Aaron J C
    Fairmount, IN
    Posted on June 21st, 2026 10:03 PM
    I was so unaware of everything in the loan process. I bombarded Melissa with questions and every single time she gave me perfect answers and scenarios to to help me understand. So happy with my first home!!
    Reply from Melissa Stone, Ruoff Mortgage
    July 2nd, 2026 01:51 PM
    Aaron, I'm glad I could help you navigate the loan process and provide the answers you needed. Congratulations on your first home, and if you have any more questions in the future, feel free to reach out.
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    Chad A S
    Gaston, IN
    Posted on June 15th, 2026 03:13 PM
    Melissa was just phenomenal from every standpoint. Great person to work with!
    Reply from Melissa Stone, Ruoff Mortgage
    June 25th, 2026 03:13 PM
    Chad, I'm pleased to hear that you had such a positive experience working with me. Thank you for your kind words, and if you need any further assistance, feel free to reach out.
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    Christian A L
    Muncie, IN
    Posted on May 23rd, 2026 05:23 PM
    Melissa was clear and efficient with her communication and we always felt our questions were answered. She was a pleasure to work with, and made the entire buying and selling process a breeze for us. Highly recommend!
    read more
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    Kevin M
    Hamilton, IN
    Posted on May 19th, 2026 05:29 PM
    Everything was done very well.
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    Allie N F
    Gas City, IN
    Posted on May 18th, 2026 08:10 PM
    My loan officer was very down to earth! She was the biggest help and supported me entirely through the process and is very thorough!
    Reply from Melissa Stone
    May 28th, 2026 08:11 PM
    Allie, I'm grateful for your kind words. I'm glad to hear that you felt supported and found the process thorough. If you have any more questions or need further assistance, please don't hesitate to reach out.
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    Craig M
    Posted on May 12th, 2026 03:57 PM
    Melissa Stone, Ruoff Mortgage has received a review with 5 star rating from Craig M
    Reply from Owner
    May 25th, 2026 03:37 PM
    Craig, thank you for the excellent rating. I’m glad to know you had a positive experience with Ruoff Mortgage. If you have any further questions or need assistance, feel free to reach out.
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    Craig W M
    Upland, IN
    Posted on May 12th, 2026 03:57 PM
    Great service
    Reply from Melissa Stone
    May 22nd, 2026 03:58 PM
    Craig, I appreciate your kind words about the service. If there's anything else I can assist you with, please let me know.
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    Paul D S
    Fairmount, IN
    Posted on May 10th, 2026 11:00 PM
    Listened to my needed,and explained everything to where I could understand everything. I was looking at another lender at first and was not understand the process,they blew me off like I should know what to do,so I immediately applied with...
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    Reply from Melissa Stone
    May 21st, 2026 01:56 PM
    Paul, I'm pleased to know that I was able to provide the clarity and support you needed throughout the process. It's important to me that my clients feel heard and informed. If there's anything more I can do for you, please feel free to reach...
    read more
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    About
    With over two decades of experience in the banking and mortgage industry, I am a seasoned loan officer dedicated to helping individuals and families achieve their dream of homeownership. In my spare time, I enjoy sports, outdoor activities, and spending time with family and friends. Covering the entire state of Indiana, I specialize in working with first-time homebuyers, guiding them through the loan process with expertise and care. Let me help you turn your homeownership dreams into reality.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Specialities
    First Time Buyer Support
    Down Payment Assistance Programs
    FHA Loans
    VA Loans
    Conventional Loans
    USDA Zero Down Loans
    Second/Investment Property Loans
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    Addresses and Serving Areas

    Year Started

    2001

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS #591389
    Hobbies
    • Playing and watching sports
    • Outdoor activities
    • Playing cards
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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