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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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4.0
Encompass
E
Emmanuel J I
Greer, SC
Posted on February 28th, 2024 03:38 PM
There were frustrations and the process took such a long time, but overall it was a good experience.
5.0
Encompass
R
Rebecca A H
Snellville, GA
Posted on February 21st, 2024 02:17 PM
Melissa and Huyen were both accessible during the entire process, and were always available when I had questions. Their customer service was top notch!
5.0
Encompass
K
Kelly D W
Clinton, SC
Posted on January 30th, 2024 08:48 PM
The experience was very easy. Everyone was great!!
Reply from Melissa Sevilla
January 30th, 2024 08:50 PM
Thank you Kelly, it was a pleasure working with you.
5.0
Encompass
R
Robert S K
Flowery Branch, GA
Posted on January 30th, 2024 04:30 PM
Melissa and Huyen were both friendly, informative and responsive. Melissa has laid out a plan for a future needs based on increase in credit score and decrease in rates.
Reply from Melissa Sevilla
January 30th, 2024 08:52 PM
It was such a pleasure working with you and Amber. I'll reach out in 9 months, to lower that interest rate.
5.0
Encompass
C
CHERISE K H
Covington, GA
Posted on January 27th, 2024 04:31 PM
Melissa provided options when our first option didn’t work out. She did not give up.
Reply from Melissa Sevilla
January 30th, 2024 08:51 PM
You made it easy to think outside of the box. I appreciate your patience while I was trying to find a solution.
5.0
Encompass
A
Amber N
HARRAH, OK
Posted on January 23rd, 2024 03:48 PM
Melissa! She was accessible, knowledgeable and spoke to me in ways I fully understood the process.
Reply from Melissa Sevilla
January 23rd, 2024 04:13 PM
Thank you Amber, it was a pleasure working with both you and Chad.
5.0
Encompass
C
Chadreo N
HARRAH, OK
Posted on January 22nd, 2024 03:20 PM
Melissa took time and explained everything to us.
Reply from Melissa Sevilla
February 1st, 2024 03:22 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
5.0
Encompass
K
Kyle W
Clinton, SC
Posted on January 19th, 2024 03:45 PM
Everyone and everything was great!
Reply from Melissa Sevilla
January 29th, 2024 03:47 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
SFTP
T
Thomas G
Sterling Heights, MI
Posted on December 3rd, 2023 04:18 AM
Melissa Seville
Reply from Melissa Sevilla
December 4th, 2023 02:09 PM
It was such a pleasure working with you. I'm so happy that we were able to make a life changing impact on you and your finances. We had a few hurdles but you overcame them and I couldn't be happier for you.
5.0
SFTP
G
Grace O
Port Saint Lucie, FL
Posted on November 20th, 2023 02:10 AM
Melissa's professionalism and great response time.
Reply from Melissa Sevilla
November 30th, 2023 02:12 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

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