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5.0
SFTP
J
Julie E
Posted on February 25th, 2024 01:19 PM
Melissa took time to explain the whole process to me, promptly returned phone calls, followed up on necessary items. All in all very professional.
Reply from Melissa Bowman
February 26th, 2024 07:57 PM
Thanks Julie it was such a pleasure working with you and I'm excited for you to be in your new home!
5.0
SFTP
J
John B
Posted on February 24th, 2024 01:53 PM
She made sure we understood everything and was always available when we called.
Reply from Melissa Bowman
February 26th, 2024 01:54 PM
I really appreciate the feedback and am looking forward to working with you again.
5.0
SFTP
J
Jennifer S
Posted on February 17th, 2024 09:08 PM
Melissa has been great to work with. She is thorough, patient and responsive and helped us find out vacation home!
Reply from Melissa Bowman
February 19th, 2024 04:55 PM
Thanks so much for the nice survey response Jenn. I loved working with you and Adam again and I'm very excited for you!
5.0
SFTP
M
Michael Y
Posted on February 15th, 2024 09:25 PM
Melissa gave me much needed advice and was also very communicative during a very difficult process.
Reply from Melissa Bowman
February 16th, 2024 06:35 PM
Thanks so much for your feedback Michael. I'm so glad you were pleased and I'm so excited for you to move into your new home.
5.0
SFTP
F
Frank L
Posted on January 2nd, 2024 10:54 PM
Melissa was wonderful to work with. She was extremely knowledgeable and her advice and guidance was invaluable. Melissa was a true professional. Very responsive. We will absolutely work with Melissa on future transactions.
Reply from Melissa Bowman
January 4th, 2024 10:57 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
5.0
SFTP
R
Roderick R
Posted on October 21st, 2023 05:16 PM
Melissa is a consummate professional who helped me navigate a challenging deal and get it across the finish line. Melissa is an industry expert who went above and beyond to help us close.
Reply from Melissa Bowman
October 23rd, 2023 05:19 PM
It was great working with you. Thanks again for putting your trust in us.
4.83
SFTP
M
Matthew S
Posted on October 8th, 2023 01:25 PM
Thanks to Westerra!
Reply from Melissa Bowman
October 11th, 2023 10:34 AM
I am grateful that you took the time out to leave us a response. Let us know how we could have helped you further.
5.0
SFTP
A
Arnold M
Posted on October 8th, 2023 01:15 PM
Melissa was very knowledgeable about available loan products and services. She made sure we had all the documents we needed to precede forward with loan approval. Melissa also went out of her way to meet with us and speed up the loan process...
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Reply from Melissa Bowman
October 11th, 2023 10:34 AM
I really appreciate the feedback and am looking forward to working with you again.
4.5
SFTP
R
Richard G
Posted on September 8th, 2023 03:04 PM
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Reply from Melissa Bowman
September 27th, 2023 03:14 AM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
2.0
SFTP
L
Lonnell C
Posted on September 7th, 2023 06:14 PM
Having to beg for information, updates, changes to our deal was never-ending. We shouldn't have to ask for an explanation on changes to the rate quote. We shouldn't have to feel left in the dark. We shouldn't have to wait for transparency,...
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