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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
K
Kimberly C
Kansas City, KS
Posted on March 1st, 2024 03:20 PM
Melanie was thorough and communicative. This was new construction and sometimes I have to stay on top of loan officers in this situation and this time I did not. Everything was completed in a timely manner, most of the time if I would check...
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5.0
Encompass
J
Jenn S
West, TX
Posted on February 29th, 2024 03:07 PM
loved working with you, hope to work together again soon!
4.16
Encompass
J
Jessica R
Springfield, OH
Posted on February 17th, 2024 04:25 PM
My time was very much memorable! It was just hard for myself to communicate do to my job and the time difference.. But hey, we worked it all out. I have house now..Thank you so much..
Reply from Melanie Nguyen
February 27th, 2024 04:27 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
3.0
Encompass
R
Robert L B
Bedford, IN
Posted on February 2nd, 2024 04:05 PM
Being straight forward and not promising things that cant really be true
Reply from Melanie Nguyen
February 12th, 2024 04:21 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
4.83
Encompass
J
James B
Ada, OK
Posted on January 31st, 2024 01:19 AM
Loan officer is knowledgeable and kept us on time schedule. Very personable person.
Reply from Melanie Nguyen
February 10th, 2024 01:22 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
3.0
Encompass
J
James W
Coffeen, IL
Posted on January 27th, 2024 06:48 PM
Closing had to be moved up according to loan officer and the the paperwork was not ready on the lender side. Had to wait to the end of the day for the paperwork and the funds were never transferred the day of closing. The seller then sacrificed...
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5.0
Encompass
R
Ryan S
Memphis, TN
Posted on December 28th, 2023 01:04 AM
Melanie was easily accessible and responded quickly. She was direct, thorough, and provided the information we needed.
Reply from Melanie Nguyen
January 7th, 2024 01:06 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
5.0
Encompass
M
Miles S
Canon City, CO
Posted on December 26th, 2023 03:50 AM
Melanie was very helpful, knowledgeable, and responsive in helping me navigate the loan process.
Reply from Melanie Nguyen
January 5th, 2024 03:50 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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5.0
SFTP
S
Stanislav Z
Saint Peters, MO
Posted on November 28th, 2023 05:02 PM
Fast and easy
Reply from Melanie Nguyen
December 8th, 2023 05:05 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
5.0
SFTP
A
Ashley J
Wilmington, DE
Posted on October 28th, 2023 05:05 PM
Customer service
Reply from Melanie Nguyen
November 7th, 2023 05:07 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

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