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Serving
Tucson, AZ 85706
+6
Licenses
  • NMLS #2107498
  • AZ, CA
Services Offered
  • First Time Buyer Programs
  • Purchase Loans
  • Refinances
  • Fixed Rate Second Mortgage
  • HELOC
Disclaimer
Mayra Castro, Loan Officer, NMLS #2107498 | NOVA® Home Loans, NMLS #3087 | BK 0902429 | Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act #4131230. Also licensed by the CA-DFPI under the CFL #6036566. Loans made or arranged pursuant to a California Financing Law License. | Equal Housing Opportunity |
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2.0
Encompass
C
Carlos I L
Tucson, AZ
Posted on March 5th, 2024 03:22 PM
There was lack of communication from loan officer, also seemed to be unorganized, loan officer would request to submit paperwork that was already provided multiple times. Probably needs to improve on priorities. Also communication towards borrower...
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5.0
Encompass
M
Manuel U P
Tucson, AZ
Posted on March 4th, 2024 09:01 PM
Love communication
Reply from Mayra Castro
March 4th, 2024 10:18 PM
Thank you so much for the five-star rating, Manuel! I'm thrilled to hear that you appreciated our communication at Nova Home Loans. Your positive feedback makes my day. If you need additional assistance in the future, don't hesitate to reach...
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5.0
Encompass
L
LUIS S
Olivehurst, CA
Posted on February 29th, 2024 08:21 PM
Mayra Castro has excellent communication and gets the job done! I highly recommend her to anyone wanting a good experience with a lender. I would give more stars but can only do 5.
Reply from Mayra Castro
February 29th, 2024 09:01 PM
Thank you so much for your kind words, Luis. I'm thrilled to hear that you had such a great experience with Nova Home Loans. Your recommendation means a lot. I strive to provide the best service to my clients and your feedback validates the...
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5.0
Encompass
M
Mark C K
Sahuarita, AZ
Posted on January 31st, 2024 05:12 PM
Mayra and her whole support team were great. Communication was excellent and timely. We worked together with a relative quick timeline and closed on time. The clients stated that the whole experience was quick, easy and smooth.
Reply from Mayra Castro
January 31st, 2024 05:43 PM
I'm truly appreciative of your positive feedback, Mark. It brings me immense joy to know that our clients found our services satisfying, quick, and smooth. My team and I strive to provide excellent and timely communication, and your feedback...
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5.0
Encompass
B
Bernadette M
Tucson, AZ
Posted on January 2nd, 2024 09:56 PM
Mayra was great! Always answered and explained everything I had a question about! We went through three lenders prior to finding the right one so happy we did.
Reply from Mayra Castro
January 2nd, 2024 10:17 PM
Thank you so much for your kind words, Bernadette. I really appreciate you taking the time to share your experience. I'm thrilled to hear you found the process with Nova Home Loans to be beneficial and I was able to support you effectively....
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5.0
Encompass
O
Omar C
Tucson, AZ
Posted on September 3rd, 2023 04:04 PM
Great communication throughout entire process!
Reply from Mayra Castro
September 5th, 2023 05:50 PM
I'm thrilled to hear that you had a positive experience with me at Nova Home Loans, Omar! It's my highest priority to maintain great communication throughout the process and I'm glad I could meet your expectations. Thank you for the outstanding...
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5.0
Encompass
J
Juan J C
Tucson, AZ
Posted on August 24th, 2023 08:36 PM
I received the necessary help I needed to get me thru the entire process. Every step of the way was explained to me in full detail thus making my purchase of my new home easier. Thank you guys you did great!
Reply from Mayra Castro
August 24th, 2023 08:48 PM
Thank you so much for your kind words, Juan! We truly appreciate your 5-star rating and are so glad we could provide a helpful and seamless experience! At Nova Home Loans, we strive to make the home loan process as stress-free as possible,...
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5.0
Encompass
R
Ramses D
Tucson, AZ
Posted on July 19th, 2023 03:34 PM
Outstanding service!
5.0
Encompass
J
Jazmine C S
Tucson, AZ
Posted on July 10th, 2023 11:34 PM
Mayra is incredibly friendly, helpful, and knowledgeable! We all know this process is usually stressful, but it was super easy and worry free, thanks to Mayra. I will definitely be recommending her to family and friends.
5.0
Encompass
F
Francisco J S
Tucson, AZ
Posted on July 7th, 2023 03:12 PM
Mayra took great care of us. Always providing great customer service no matter what time of the day. She went above and beyond in every aspect. Definitely recommending her to family and friends.

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