We have now been in business for over 7 years and have two technicians on the road!! I myself have 14+ years of appliance repair experience. My technician, Anthony, was trained by me and has been a tech for 3+ years. He is very thorough and reliable. Anthony and I look forward to servicing your appliances! Old Bio: Currently I am the only technician of this business. I grew up in Connecticut and started working in the appliance industry during my sophomore year of High School. I worked for 2 reputable CT appliance repair companies that offered me great training in both the technical sense and professionalism. I now have 8 years of experience and can offer the same high quality work you'd expect from other reputable companies at a lower cost to you. My phone is on 24/7 in any case of emergency work (busted water line and such) and you will always know who is coming to do the work for you.