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Ly Huong Tran - Credit Solutions Advisor II in Lacey, WA

Ly Huong Tran

Credit Solutions Advisor II

Hi, I'm Ly Huong. Now that it's spring, new home listings are blooming and homeowners are thinking about home improvements. Whether you're thinking about buying a new home or updating your existing home, I have home loan options that can he... Show More
Mortgage
Mortgage Loan Officer
Contact Info
(360) 754-3600
Lacey, WA
https://mortgage.bankofamerica.com/ly-h-tran
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Reviews from Web
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    Scott S
    Posted on December 7th, 2025 12:00 AM
    Can't seem to answer the phones Tell us to go online opposed to going one mile down the street to their branch it tells me to go 23 mi to Tacoma
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    Ramiro H
    Posted on November 14th, 2025 12:00 AM
    The people working at this bank are very racist. They say I'm Hispanic and that they don't understand my checks, that I have to learn English. I don't know why there's so much racism. Bank of America 601
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    Robert M
    Posted on November 10th, 2025 12:00 AM
    I have been a BoA customer for many years, and I can tell you this place is falling apart. Branches closed, ATMs removed, impossible to get anyone on the phone, etc.
    I deposited a $20,000 check written from my account at another bank into my...
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    Joon Y
    Posted on October 6th, 2025 12:00 AM
    I walked into the place with almost no knowledge of how to open a business account. After a brief wait, I was greeted by Sarah, a Senior Business Account Specialist. She went above and beyond—not just explaining everything clearly, but also...
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    Scott G
    Posted on September 29th, 2025 12:00 AM
    My wife and I are seniors and we offen discuss how true customer service has disappeared. This is absolutely NOT the case at B of A Lacey. Over the last few years SARAH (senior banker) has been so friendly, professional and helpful , it restores...
    read more
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    Gene-Minh T
    Posted on September 22nd, 2025 12:00 AM
    Hire more tellers! I have come in her 10 plus times, always 10 plus customers in line, only 2 tellers. I have seen it go out the door. Tried to wire over 100k before. They made me go downtown since no one had those limits for approval. I would...
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    Tricia K
    Posted on September 13th, 2025 12:00 AM
    No one answers the phone. Ever. How busy can this place be????
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    Fx P
    Posted on September 13th, 2025 12:00 AM
    I'm not a member of this bank, although my company utilizes its services. I've never encountered issues cashing my check at other Bank of America locations, but this particular branch consistently provides excuses for not cashing it.
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    Shannon D
    Posted on August 13th, 2025 12:00 AM
    We had a great experience with Sarah today! Excellent customer service and an overall friendly vibe within the bank. Thank you for being solution oriented and making our visit an easy one.
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    Krazy K
    Posted on July 1st, 2025 12:00 AM
    Ly Huong Tran has received a review with 5 star rating from Krazy Koala
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    About
    Hi, I'm Ly Huong. Now that it's spring, new home listings are blooming and homeowners are thinking about home improvements. Whether you're thinking about buying a new home or updating your existing home, I have home loan options that can help. Contact me to learn how my personal support and our powerful digital tools can help you achieve your goals.
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    Positions
    • Credit Solutions Advisor II
    Licenses
    • NMLS # 2042136