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All Rights Reserved. NMLS ID#6606. Corporate Office: 14511 Myford Road, Suite 100, Tustin, CA 92780. 800.450.2010 Licensing
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5.0
Encompass
L
Loretta W P
Piedmont, SC
Posted on February 5th, 2024 03:33 AM
I had tried other Lenders and no one were really willing help me through the process until my realtor introduce me to NAF. Thank you all.
Reply from Luis Caicedo
February 14th, 2024 05:53 PM
It was a pleasure working with you Loretta.
5.0
SFTP
M
Marcos D
Anderson, SC
Posted on November 3rd, 2023 11:13 PM
Very good Job… I’m very happy
Reply from Luis Caicedo
November 13th, 2023 11:15 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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3.0
SFTP
D
Daniel H
Greenville, SC
Posted on October 12th, 2023 01:11 PM
All good! No issues
5.0
SFTP
J
Jessica N
Woodruff, SC
Posted on September 16th, 2023 05:19 PM
The loan officers made the loan process quick and easy to understand. This was my first time buying a home, so I'm both happy and surprised at how smoothly it all went. Thanks for your help!
Reply from Luis Caicedo
September 27th, 2023 03:14 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
4.0
SFTP
K
Katina M
Piedmont, SC
Posted on September 14th, 2023 03:08 PM
I had trouble getting a call back a few times. I was very unfamiliar with the process. I reached out to get more information and instruction that was when it was difficult to get someone to return my calls. The return calls and communication...
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Reply from Luis Caicedo
September 27th, 2023 03:14 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
5.0
SFTP
A
Aldo R
Anderson, SC
Posted on September 13th, 2023 02:27 AM
Thanks Luis for all the support. We really appreciate how easy was the process for us to get our new home.
Reply from Luis Caicedo
September 27th, 2023 03:14 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
5.0
SFTP
B
Berenice R
Anderson, SC
Posted on September 11th, 2023 10:08 PM
Luis was great to work with. Very professional and quick to respond.
Reply from Luis Caicedo
February 14th, 2024 05:54 PM
I'm truly humbled by your review, Berenice. Your kind words truly made my day! I'm pleased to know that you found my service efficient and professional. It was a pleasure helping you with your purchase. Should you need any further assistance...
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5.0
SFTP
R
Raquel G
Greenville, SC
Posted on August 17th, 2023 01:56 PM
Luis is a great person to work with. He stays on top of things and he makes the loan process smooth.
5.0
SFTP
S
Sandra L
Greenville, SC
Posted on July 20th, 2023 06:07 PM
Great experience overall
Reply from Luis Caicedo
September 27th, 2023 03:14 AM
Thank you! It was a pleasure working with you!
5.0
SFTP
L
Leah S
Stallings, NC
Posted on July 10th, 2023 03:05 PM
This was my first time working with Luis and it won't be the last! He was very responsive, knowledgeable and on top of things all throughout this process.
Reply from Luis Caicedo
September 27th, 2023 03:14 AM
Thank you, Leah, looking forward to working with you in the future!

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