I am a semi-retired CPA that prepares individual income tax returns. My clients feel confident after establishing a relationship with a one-owner firm that has been "in the neighborhood" for 36 years. Communication with my clients is ongoing throughout the year. I encourage clients to call to "run a tax-related matter by me" before making a decision. Since establishing my practice in 1988, I have made a conscious effort to treat my clients with the same concern and attention that I would wish to receive.