“The staff at this law firm have been very unprofessional and rude. While I was trying to ask questions and understand my situation, the paralegal, Lori Sustin, hung up the phone on me before I could finish speaking. I was simply trying to...

Rob Friedman was very professional and respectful. However, when I called back to follow up, the paralegal Lori Sustin almost immediately gave me an attitude on a topic that was previously discussed and agreed upon between Rob and myself. What...

They cut me off, were extremely rude. Whoever they transferred me to for “help” is the biggest female dog I’ve spoke too. Regrettably I didn’t get her name.

Their paralegal "Lori Sustin" doesn't understand what a reasonable accommodation is, or that I have the right to terminate my lease due to her client lead poisoning my child regardless of her clients flimsy, lead poisoning pamphlet! So I'm...

I received a statement from this organization regarding an apartment I rented at harbor Crest apartments in Euclid Ohio. The statement was regarding financial request started I left for 56 trash bags of things that were removed from the apartment...

I’ve had an outstanding experience working with PFL, and I can’t say enough good things about attorney Kyle Ripma. Kyle is incredibly professional, knowledgeable, and truly goes above and beyond to make sure his clients are taken care of. He...

Wish i could rate a 0…. My wages was garnished for the exact amount that was court ordered and they sent me a letter saying i owe them more money. Well guess what, gonna be taking y'all to court now for harassment and false accusations….

Rude, heartless employees. I get its a collection company but a little customer service skills go a long way. Not on top of things. They like to scare folks into paying but don't actually have their ducks in a row. K and d is a good one for...

Great Law Firm! Lisa is the best out there! All the negative reviews are from people who were evicted or owe money and they are collecting it. Of course they are not happy.

Lisa represented my husband and I in an eviction and recovery process that lasted over a year. This was a very difficult and emotional process for me but Lisa was nothing short of amazing and supportive throughout the entire ordeal. We appreciate...