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  • Rating
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5.0
Encompass
D
David C B
Hardeeville, SC
Posted on February 12th, 2024 02:28 PM
As a first-time borrower, Lauren made me feel at ease and confident in my decision to choose Mutual of Omaha, after being bombarded by offers from dozens of other lenders. She answered every question and offered expert guidance and expertise...
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5.0
Encompass
O
Otis L G
Orlando, FL
Posted on February 1st, 2024 06:44 PM
Lauren, was very professional thru the whole process of our mortgage. she went above and beyond I would refer thousands of people to her and the staff. I have tears in my eyes now how pleasant the process was. Thank you thank you.
Reply from Lauren Moushey
February 11th, 2024 06:47 PM
I'm incredibly touched by your kind words, Otis. It was my pleasure to guide you through your mortgage process, and I'm thrilled to know that you had such a positive experience with us at Mutual of Omaha Mortgage. Your willingness to refer...
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5.0
Encompass
S
Stacy W
Nixa, MO
Posted on January 30th, 2024 03:50 PM
Lauren was so helpful. She is easy to talk to, always communicative, and wants her clients to feel comfortable throughout the process. She made me feel like we were in it together and that is pretty rare when you work through home loans.
Reply from Lauren Moushey
February 9th, 2024 04:25 PM
I truly appreciate your kind words, Stacy. It was my utmost pleasure to guide you through this process. Your comfort and understanding were always my top priorities. Receiving feedback like yours reaffirms why I love doing what I do. Thanks...
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5.0
Encompass
G
Glen A C
Moosup, CT
Posted on January 25th, 2024 04:52 PM
Lauren provided exceptional and precise information throughout the process. I couldn’t have been happier with the personal care she took to clear every hurdle. Outstanding!
Reply from Lauren Moushey
February 4th, 2024 10:42 PM
Thank you so much for your kind words, Glen. I am thrilled to know that you had a positive experience and I was able to provide the information you needed throughout the process. I strive to provide each client with personal care and to make...
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5.0
Encompass
D
Daniel H B
West Jordan, UT
Posted on January 19th, 2024 04:17 PM
Lauren was very prompt and courteous with all my concerns and question. She was always a pleasure to speak with. I thank her so much for helping us through this process.
Reply from Lauren Moushey
January 29th, 2024 04:18 PM
I'm genuinely touched by your kind words, Daniel. It was an absolute pleasure assisting you through the process at Mutual of Omaha Mortgage. Your concerns and questions were always valid, and I'm delighted to hear that my service met your expectations....
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5.0
Encompass
M
Mathew W
Poplar Grove, IL
Posted on January 10th, 2024 12:50 PM
Communication-Promptness- Positive Experience
Reply from Lauren Moushey
January 20th, 2024 12:52 PM
I'm thrilled to hear that you had a positive experience with me at Mutual of Omaha Mortgage, Mathew! Your satisfaction is my top priority, so I'm glad I could assist in a manner that was prompt and communicative. Your 5-star rating is very...
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5.0
Encompass
C
Caroline H
American Canyon, CA
Posted on December 28th, 2023 07:51 PM
Lauren made it great. She was more than helpful and completed the transaction with amazing speed.
Reply from Lauren Moushey
January 7th, 2024 07:52 PM
Thank you so much for your positive feedback, Caroline! I'm thrilled to hear that you were satisfied with the service you received. At Mutual of Omaha Mortgage, we always strive for efficiency and a high standard of customer service. Your review...
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5.0
Encompass
R
Randy G
Florissant, MO
Posted on December 25th, 2023 01:47 PM
Excellent communication, patient with all our questions and explained things very well. Always updated us with any changes and made us feel like she was truly our partner throughout the entire process
Reply from Lauren Moushey
January 4th, 2024 01:51 PM
I'm truly grateful for your kind words, Randy. The 5-star rating means a lot to me and Mutual of Omaha Mortgage. Communication and providing clear explanations are aspects I strive to prioritize, so it's great to hear that they were appreciated....
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5.0
Encompass
K
Kathy D W
Kokomo, IN
Posted on December 21st, 2023 01:44 PM
My loan person was the most wonderful person in history
Reply from Lauren Moushey
December 31st, 2023 01:47 PM
I'm truly touched by your kind words, Kathy! It was a pleasure helping you navigate your loan process at Mutual of Omaha Mortgage. Your satisfaction is the most important part of my job, and I'm delighted to know that your experience was a...
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5.0
Encompass
J
James R L
Centennial, CO
Posted on December 18th, 2023 12:33 PM
Lauren was always willing to help in every way possible.
Reply from Lauren Moushey
December 28th, 2023 12:33 PM
I appreciate your kind words, James. It was a pleasure to assist you throughout the process. I strive to provide the best service to all my clients at Mutual of Omaha Mortgage. Your positive feedback truly means a lot to me. Thank you for taking...
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