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LO State License: MD 26-29999; PA 54081; DE MLO-457627; | Company State License: MD 12423; PA 22177; DE 010825; | Corp NMLS #3113 | Equal Housing Lender
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5.0
API
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Charles H
Berlin, MD
Posted on February 23rd, 2024 01:36 PM
Laura was an outstanding resource throughout the purchase.
4.66
API
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Charles H
Berlin, MD
Posted on February 17th, 2024 04:53 PM
Dealing with Laura was great. Some of the support staff could use improvement.
5.0
API
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Yingying C
North East, MD
Posted on January 10th, 2024 03:24 AM
Laura was very helpful telling me all the financially related details I needed to know as a first time home buyer.
Reply from Laura LItalien
January 10th, 2024 02:21 PM
I'm truly grateful for your kind words, Yingying! It was an absolute pleasure to assist you with your home buying process. At Academy Mortgage, we strive to provide all our clients with comprehensive financial information to help them make...
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5.0
API
R
Rene M
Smyrna, DE
Posted on January 2nd, 2024 06:50 PM
Excellent Service. Extremely helpful making sure that the clients understood what was going on at every step and letting them know what their next steps would be. She kept me posted along the way on what my client's status was. Will be happy...
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Reply from Laura LItalien
January 3rd, 2024 09:57 PM
I am truly grateful for your trust and kind words, Rene. It's always a priority of mine to keep clients informed and comfortable during the process. Your recommendation means a lot to me and it was my pleasure to assist you. I look forward...
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5.0
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M
Michale C
Posted on December 3rd, 2023 10:41 PM
Extremely helpful and personal. Great experience!!
Reply from Laura LItalien
December 11th, 2023 12:41 AM
I'm thrilled to hear you had a great experience, Michale! I strive to be as helpful and personal as possible and I'm glad to know it made a difference for you. Thank you for the amazing 5-star review and for trusting Academy Mortgage with your...
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5.0
API
P
Philip G
Middletown, DE
Posted on December 1st, 2023 03:11 PM
Laura, Provided quick, accurate, professional communication throughout the process and got the job done even with a change of settlement date that required obtaining a clear to close a week early.
Reply from Laura LItalien
December 10th, 2023 05:46 PM
I'm delighted to hear such positive feedback, Philip! It was indeed a challenging task to get everything aligned with the change in settlement date but, at Academy Mortgage, we strive to ensure a smooth process for our clients. Your satisfaction...
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5.0
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Valerie C
Posted on November 30th, 2023 10:15 PM
Laura LItalien has received a review with 5 star rating from Valerie C
5.0
API
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Valerie C
Middletown, DE
Posted on November 30th, 2023 10:13 PM
She was always available for any questions no matter what time of the day, to include some evenings. Very knowledgeable and the process was super easy and quick. Thank you!!!
5.0
API
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Michael C
Middletown, DE
Posted on November 30th, 2023 07:28 PM
Never had to wait for any answers and was extremely pleasant.
5.0
API
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John F
Middletown, DE
Posted on November 13th, 2023 06:28 PM
Awesome as always! :-)
Reply from Laura LItalien
December 10th, 2023 05:52 PM
I'm so glad to hear that you had a positive experience, John! Your satisfaction is my top priority, and it's wonderful to know that it's reflected in our interactions. Thank you for taking the time to rate your experience with Academy Mortgage,...
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