We have been in business 44 years. We serviced over 26,000 units in 2011. We employ 65 people servicing all consumer electronics in south Florida and Samsung televisions and appliances in Florida, Georgia and Tennessee. We stock many accessories, cables and lead acid batteries in our store in Pompano Beach. The business has been built by doing the right thing. I do not claim to be the cheapest. We charge for what is done and is required and stand behind our repair. Our guarantee is 90 days on the ENTIRE repair. Many times a unit over this period are done for free or at a significantly reduce rate. We accept Master card,Visa and personal checks with drivers license. Yes we get some complaints and I take them personally. We do our best to make all of our customers happy. My name is Andy and my service managers name is Mike. Thanks for considering us.