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Kristin Shandrew - Mortgage Loan Originator in Reno, NV

Kristin Shandrew

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Mortgage Loan Originator

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Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mort...... Show More
Location & Business Hours
Friday
8:00 AM to 6:00 PM
Saturday
closed
Sunday
closed
Overall Ratings
4.92
(348)
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Reviews from Web
  • 5.0
    Encompass
    S
    Salina R W
    Wetumpka, AL
    Posted on January 2nd, 2026 12:52 PM
    Kristen always being patient and quick to respond.
    Reply from Kristin Shandrew
    January 12th, 2026 08:06 PM
    I appreciate your feedback, Salina. I'm glad to know that my patience and responsiveness met your needs. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Mutual of Omaha Mortgage!...
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  • 5.0
    Encompass
    T
    Tricia H
    KENNEWICK, WA
    Posted on October 1st, 2025 12:15 AM
    Frequent and clear communication. Timely processing and closing.
    Reply from Kristin Shandrew
    October 1st, 2025 06:48 PM
    I appreciate your feedback, Tricia. It’s great to know that the communication and processing met your expectations. Congratulations on your move! Thank you for choosing me to assist with your mortgage needs once again. If you have any further...
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  • 5.0
    Encompass
    C
    Christina G
    Sparks, NV
    Posted on September 5th, 2025 01:49 AM
    There were a lot changes from our part and Kristen made sure to give us the best advice.
    Reply from Kristin Shandrew
    September 5th, 2025 02:04 PM
    Christina, I'm pleased to know that my advice was helpful despite the many changes on your end. It was my goal to provide reliable guidance throughout the process. Thank you for your kind words and for trusting me with your mortgage needs....
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  • 5.0
    Encompass
    N
    Nina A P
    San Rafael, CA
    Posted on July 28th, 2025 10:22 PM
    There were so many moving parts to this transaction, and Kristin made it as painless as possible. My husband and I have a tricky schedule, and the team made it work for us.
    Reply from Kristin Shandrew
    July 29th, 2025 12:23 AM
    Nina, I'm so glad to hear that I could help make the process smoother for you and your husband. Navigating a busy schedule can definitely be challenging, and I'm pleased that we could work together to manage everything. Thank you for your kind...
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  • 5.0
    Encompass
    C
    Charles M
    GARDNERVILLE, NV
    Posted on June 9th, 2025 08:40 PM
    Kristin was a professional from start to finish
    Reply from Kristin Shandrew
    June 9th, 2025 09:22 PM
    Thank you for trusting me to help you with your refinance! It was my pleasure! Thank you for your kind words and for choosing Mutual of Omaha Mortgage.
  • 5.0
    Encompass
    A
    Ashley M
    SPARKS, NV
    Posted on May 12th, 2025 01:04 PM
    Amazing communication, very helpful and very nice!
    Reply from Kristin Shandrew
    May 12th, 2025 01:52 PM
    I'm thrilled to hear that you found the communication amazing and the service helpful. It was a pleasure assisting you, and I appreciate your kind words. Congratulations on your new beautiful home! Thank you for choosing Mutual of Omaha Mortgage!...
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  • 5.0
    Encompass
    D
    Donald T
    SPARKS, NV
    Posted on March 15th, 2025 03:49 AM
    Kristin was very responsive and helpful throughout the entire process.
    Reply from Kristin Shandrew
    March 25th, 2025 03:49 AM
    Donald, thank you so much for your kind words! I'm thrilled to hear that you found my support helpful and that I could be there for you every step of the way. It was a pleasure working with you, and I’m glad we could make the process a smooth...
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  • 5.0
    Persona migrate verified
    S
    Shawn K
    Fernley, NV
    Posted on December 30th, 2023 12:44 AM
    Very good helpfull showed options pleasant look forward to future business with Kristin.
    Reply from Kristin Shandrew
    January 9th, 2024 12:47 AM
    Thank you, Shawn, for your kind words and the stellar 5-star rating. It was my pleasure to show you various options and assist you in this journey. I too am looking forward to our future business together. Remember, I'm just a call away whenever...
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  • 5.0
    Persona migrate verified
    S
    Shannon M G
    Fernley, NV
    Posted on December 20th, 2023 02:42 PM
    I was a first time buyer and had lots of questions Kristen always was right there every step of the way thank you.
    Reply from Kristin Shandrew
    December 30th, 2023 02:46 PM
    I'm so pleased to hear that you felt supported during this process, Shannon. As a first-time buyer, I understand how important clear communication and guidance can be. It was a pleasure to assist you every step of the way. Your positive review...
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  • 5.0
    Persona migrate verified
    K
    Kelley L
    Rapid City, SD
    Posted on November 7th, 2023 02:52 PM
    Thanks for all your effort.
  • 10 of 348
    About
    Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual of Omaha Mortgage has an A+ rating from the Better Business Bureau.
    Specialities
    Home Loans
    Mortgage
    Mortgage Loans
    Refinance
    Financial Service
    Loan Service
    484
    /850
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    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS#413655
    Disclaimer
    Mutual of Omaha Mortgage, Inc., NMLS ID 1025894. 3131 Camino Del Rio N 1100, San Diego, CA 92108. AL Consumer Credit License 22123; AK Broker/Lender License AK1025894. AZ Mortgage Banker License 0926603; AR Combination Mortgage Banker/Broker/Servicer License 109250; Licensed by the Department of Financial Protection & Innovation under the CA Residential Mortgage Lending Act, License 4131356; CO Mortgage Registration 1025894; CT Mortgage Lender License ML-1025894; DE Lender License 028515; DC Mortgage Dual Authority License MLB1025894; FL Mortgage Lender Servicer License MLD1827; GA Mortgage Lender License/Registration 46648; HI Mortgage Loan Originator Company License HI-1025894; ID Mortgage Broker/Lender License MBL-2081025894; IL Residential Mortgage Licensee MB.6761115; IN-DFI Mortgage Lending License 43321; IA Mortgage Banker License 2019-0119; KS Mortgage Company License MC.0025612; KY Mortgage Company License MC707287; LA Residential Mortgage Lending License 1025894; ME Supervised Lender License 1025894; MD Mortgage Lender License 21678; MA Mortgage Broker and Lender License MC1025894; MI 1st Mortgage Broker/Lender/Servicer Registrant FR0022702; MN Residential Mortgage Originator Exemption MN-OX-1025894; MS Mortgage Lender 1025894; MO Mortgage Company License 21-2472; MT Mortgage Broker and Lender License 1025894; NE Mortgage Banker License 1025894; NV Exempt Company Registration 4830. Licensed by the NH Banking Department, Mortgage Banker License 19926-MB; Licensed by the NJ Banking and Insurance Department. NJ Residential Mortgage Lender License 1025894; NM Mortgage Loan Company License 1025894; NC Mortgage Lender License L-186305; ND Money Broker License MB103387; OH Residential Mortgage Lending Act Certificate of Registration RM.804535.000; OK Mortgage Lender License ML012498; OR Mortgage Lending License ML- 5208; PA Mortgage Lender License 72932; RI Lender License 20163229LL. RI Loan Broker License 20163230LB; SC BFI Mortgage Lender/Servicer License MLS-1025894; SD Mortgage Lender License ML.05253; TN Mortgage License 190182; TX Mortgage Banker Registration 1025894; UT Mortgage Entity License 8928021; VT Lender License 6891; VA Mortgage Broker and Lender License, NMLS ID #1025894 (www.nmlsconsumeraccess.org); WA Consumer Loan Company License CL-1025894; WV Mortgage Lender License ML-1025894; WI Mortgage Banker License 1025894BA; WY Mortgage Lender/Broker License 3488. Toll Free #: (877) 978-1922. Subject to Credit Approval. For licensing information, go to: www.nmlsconsumeraccess.org