Kimberly Hesser | Retail Branch Manager | Pri...
Retail Branch Manager
Primary Residential Mortgage - Salt Lake City, Utah
I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed.... Show More
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Kimberly was very good working with my wife through out the entire process and when it came to signing it was as scheduled, quick and painless.
Reply from Kimberly Hesser
August 5th, 2025 01:06 AM
Thank you, Thomas! I am so glad to hear that you and your wife had a smooth experience throughout the process. It’s wonderful to know that everything went as scheduled for the signing. If there’s ever anything else I can do for you, please...
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Kim was absolutely amazing in every aspect of this process. We will never go to another lender again. She was so kind and sweet.
Reply from Kimberly Hesser
July 25th, 2025 02:38 PM
Thank you, Jessie! I'm so pleased to hear that you felt supported and valued throughout the process. It was wonderful to work with you, and your words mean a lot to me. Knowing that you'd choose my services again is incredibly rewarding. If...
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Kim has made this process simple and easy .
Reply from Kimberly Hesser | Retail Branch Man...
May 17th, 2025 12:58 PM
We are thrilled to hear that Kimberly made the process simple and easy for you. Your satisfaction is our priority, and we appreciate your feedback.
Went above and beyond to get our
Reply from Kimberly Hesser | Retail Branch Man...
April 17th, 2025 12:22 PM
We are thrilled to know that Kimberly went above and beyond to assist you. Your satisfaction is our top priority, and we appreciate your feedback. If there's anything else we can do for you, please feel free to reach out.
KIM HESSER WAS VERY OUTSTANDING. This loan was not an easy task by far. She made it happen. I have used her services 3 times now she is on top of it. I hoghly recommend using her. Thank you Kim. 😊💙
Reply from Kimberly Hesser
March 20th, 2025 04:41 PM
Thank you so much, Kathleen! I truly appreciate your kind words and your trust in me to handle your loan needs. It was a pleasure working with you again, and I'm thrilled we could navigate this challenging process successfully together. Your...
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You are doing a great job!!
Reply from Kimberly Hesser | Retail Branch Man...
February 26th, 2025 06:51 PM
Thank you so much, James! Your kind words truly mean a lot to me. I'm thrilled to hear that you're satisfied with our service. If there's anything more I can do for you, please don't hesitate to reach out. Looking forward to assisting you again...
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Kimberly has excellent people skills and works well with individuals who often may go overlooked because they may not really check all the boxes. Everybody dreams of owning their own home one day, and Kim, along with her team, helped make that...
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Reply from Kimberly Hesser | Retail Branch Man...
February 18th, 2025 02:46 PM
Jacqueline, thank you so much for your kind words! It was truly a pleasure working with you and helping you achieve your dream of homeownership. I am thrilled that we could make it happen together. Your appreciation for our approach and drive...
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It is good to work with Kim. She gets the job done.
Reply from Kimberly Hesser
February 11th, 2025 07:20 PM
Ronda, thank you so much for the kind words! I truly appreciate you taking the time to leave a review. It was a pleasure working with you, and I'm so glad I could help you get the job done. I always strive to provide the best possible service,...
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There is nothing wrong with "acceptable" Kimberly was wonderful to deal with, I didn't like the way the money people handled everything but this is not a reflection on Kimberly, she was very good at what she could control.
Reply from Kimberly Hesser
February 7th, 2025 09:11 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Not sure if it was Kim or others but my phone number and email changed in the middle of the process and I had trouble gwrring the stuff by email.
Reply from Kimberly Hesser
January 24th, 2025 04:54 AM
Hi Mary, I appreciate your 5-star review and your feedback. I apologize for any confusion that occurred due to your contact information changing in the middle of the process. In the future, we will aim to handle such situations more smoothly....
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About
I take great care to cultivate a culture that is filled with happiness and teamwork. Our organization's slogan, "Where the Primary focus is you", applies to our customers as well as our Branch Partners, because when you succeed, we succeed. As a PRMI team member I always strive to be pleasant, hardworking, and willing to go beyond my job duties to help you and your customers throughout their transaction. Making the mortgage process as simple and painless as possible is what I am all about. This is one of the biggest purchases of your life... we strive to make it the best experience it can be.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Positions
- Primary Residential Mortgage - Branch ManagerJun 1st, 2014 - Current
Year Started
1998
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 239723
- CA#CA-DOC239723
Videos
Disclaimer
PRMI NMLS# 3094
PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. Programs, rates, terms, and conditions are subject to change and are subject to borrower(s) qualification. This is not a commitment to lendCalifornia DFPI Department of Financial Protection and Innovation, CA DFPI Residential Mortgage Lending Act License 4130403. A copy of our Privacy Policy and Notice is accessible by going to Primary Residential Mortgage’s website and clicking on the “Privacy Policy” link located at the bottom of the page. https://www.primeres.com/privacy-policy