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Justin Jones - Senior Loan Officer | NMLS# 2002890 | Ruoff Mortgage NMLS#141868 in Carmel, IN
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Justin Jones

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Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...

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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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Reviews from Web
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    Marilyn S
    Posted on November 4th, 2024 02:19 PM
    Justin was not only my lender but really a teacher and a friend! This was my first time buying a home on my own and did not know many specifics on the lender side and he really worked with me and broke it down. He reassured me any questions...
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    Reply from Owner
    June 24th, 2025 06:37 PM
    I'm thrilled to hear that your experience was so positive, Marilyn. It was a pleasure assisting you as a first-time homebuyer and making the process smooth and understandable. Thank you for your kind words and recommendation. If you need any...
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    Michael M
    Nashville, TN
    Posted on October 28th, 2024 12:00 AM
    Justin was always there to answer questions and assist. He's very knowledgeable of the home buying process and gives the most comprehensive service that is available on the market!
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    Theronmattick
    Indianapolis, IN
    Posted on October 25th, 2024 12:00 AM
    Justin was professional, effective, and kind while helping us through the mortgage process. His knowledge and experience in this area enabled us to close on our new home faster than we thought possible. His guidance at each step of the process...
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    Regina W
    Posted on June 12th, 2024 12:56 AM
    Justin Jones was highly professional, knowledgeable and available to answer questions. He made the process easy for me. He did a great job explaining the process..I am happy with the loan process that I thought would be difficult..He did the...
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    Reply from Owner
    June 24th, 2025 07:48 PM
    Thank you for the great review, Gina! It was awesome to help you and your son get a place that you can call home!
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    Theron M
    Posted on June 3rd, 2024 04:35 PM
    Justin was professional, effective, and kind while helping us through the mortgage process. His knowledge and experience in this area enabled us to close on our new home faster than we thought possible. His guidance at each step of the process...
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    Reply from Owner
    June 24th, 2025 07:47 PM
    Thank you Theron! It was a pleasure helping you and Kim relocate back here to the Midwest. Nothing beats getting to see a dog at closing too!
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    M T
    Posted on May 9th, 2024 10:21 PM
    Justin was great to work with! He was very friendly and easy to work with! He was very knowledgeable and he explained everything well! He was always available when needed. This was my first home buying experience and he made the entire process...
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    Reply from Owner
    June 24th, 2025 07:49 PM
    Thank you for the positive review, Myisa. It's always a pleasure being able to answer your questions and you putting your trust in me to get us across the finish line!
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    Christian S
    Posted on February 5th, 2024 06:17 PM
    Justin was great to work with and help my wife and I through the whole loan process for buying our first home. He was always available and happy to help. Would recommend him to anyone looking for a home loan.
    Reply from Owner
    June 24th, 2025 07:52 PM
    Thank you Christian! Happy to have you and Ashley back here in Indiana after that great stint in Nashville. Hope all is well!
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    Nick S
    Posted on January 25th, 2024 03:51 PM
    Justin was always right on with helping me. Speed was insane on how fast he was reaching out and responding. He also was a huge help to me educationally. As someone with a moderate amount of knowledge, he was able to help expand my knowledge...
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    Reply from Owner
    June 24th, 2025 07:53 PM
    Thank you for the astonishing review, Nick! It was a pleasure getting you into the perfect house for you and Alexa to settle into!
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    Jamie M
    Posted on November 28th, 2023 06:23 AM
    Caleb and I could not have been happier with our first home buying experience with Justin! Justin was thorough, very responsive, knowledgeable, kind and patient with us. He made sure to walk us through everything, even though we gave him a...
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    Reply from Owner
    June 24th, 2025 07:54 PM
    Thank you for trusting me throughout the entire process Jamie. I loved being able to help Caleb use his VA benefits and get you both into the perfect house for you. I will forever be indebted to Maddie for introducing us!
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    Robert D
    Posted on October 13th, 2023 06:33 PM
    For those who think its impossible to get a mortgage these days. Well guess again. Justin went the xtra mile to deliver. Up front , professional loan officer. Can't give him10 stars because survey doesn't give me that option. Would definitely...
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    Reply from Owner
    June 24th, 2025 07:56 PM
    Thank you for the great review, Norbert! I hope all is going well with your painting company.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    Conventional Loans
    FHA Loans
    USDA Loans
    Down Payment Assistance
    Debt Service Coverage Ratio (DSCR) Loans
    Bank Statement Loans
    New Construction
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    Memberships
    • MIBOR
    Addresses and Serving Areas

    Year Started

    2020

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • IN NMLS: 2002890
    • OH: MLO-OH.2002890
    Hobbies
    • Spending time with family and friends
    • Avid sports fan - Purdue, Packers, Brewers, Bucks, Red Wings, Chelsea FC
    • Traveling
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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