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Justin Jones - Senior Loan Officer | NMLS# 2002890 | Ruoff Mortgage NMLS#141868 in Carmel, IN
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Justin Jones

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Senior Loan Officer | NMLS# 2002890 | Ruoff Mortga...

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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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    Aaron H
    Posted on June 24th, 2025 08:48 PM
    Justin was phenomenal to work with when it came to the mortgage lending process. His communication throughout was excellent, and he was readily available even outside of normal business hours to answer any questions my wife and I had. He even...
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    Reply from Owner
    June 25th, 2025 06:25 PM
    Thank you for the incredibly kind words, Aaron! It was a great pleasure working with you and Chloe on your new home purchase (your first as a married couple!!). I can't wait to see how that sectional fits in that living room. I look forward...
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    Chloe H
    McCordsville, IN
    Posted on June 17th, 2025 03:53 PM
    We appreciated the education we received in the loan application process with Ruoff. Our Loan Officer, Justin, was knowledgeable and willing to answer all of our questions with patience. Justin was available and responsive, making it easy on...
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    Reply from Justin Jones
    June 24th, 2025 06:21 PM
    Thank you for the kind words, Chloe! I'm looking forward to seeing that sectional in that great room!
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    Aaron H
    McCordsville, IN
    Posted on June 17th, 2025 03:26 PM
    Justin was very thorough in his approach and easy to work with. He made things clear for my wife and I, and we couldn't have asked for anyone better to guide us through a complex process. He was always available to answer questions, and his...
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    Reply from Justin Jones
    June 24th, 2025 06:32 PM
    Thank you Aaron for the great review! It was a pleasure helping you and Chloe find the perfect house for you and your family!
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    John Z
    Posted on April 14th, 2025 11:42 PM
    Justin Jones has received a review with 5 star rating from John Z
    Reply from Owner
    June 11th, 2025 06:50 PM
    John, thank you for your review and for trusting me during your home buying journey. I look forward to working with you in the future on your expansion of your real estate portfolio!
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    Lori P
    Posted on March 19th, 2025 04:42 PM
    Justin was very professional and had great communication. He made the entire process easy and he was very accommodating to our needs. We would definitely work with him again!
    Reply from Owner
    June 11th, 2025 06:50 PM
    Thank you Lori for the kind words! It was great working with you and Dane and even discussing the great things surrounding UIndy we had in common. All the best in your new place!
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    Kelsey C
    Posted on February 12th, 2025 04:45 PM
    I had a great experience with Justin. He was very thorough and easy to work with. I felt like I had no idea what I was doing and he walked me through everything patiently and answered all of my questions. We hit some bumps throughout the process,...
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    Reply from Owner
    June 11th, 2025 06:51 PM
    Thank you for the glowing five star review, Kelsey! So glad we got to work together and thank you for being so easy to work with! Enjoy the time on your new hammock!
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    Adam R
    Posted on November 11th, 2024 01:44 PM
    Justin was phenomenal assisting my fiancé and I through the mortgage process. He answered all of our questions explaining thoroughly and in a way that we could understand. He kept us in the loop and provided us instructions on what we needed...
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    Reply from Owner
    June 11th, 2025 06:51 PM
    Thank you, Adam! So glad you had a great experience with our team. I look forward to seeing all of the wedding photos!
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    Noah G
    Posted on November 7th, 2024 04:03 AM
    Working with Justin was an incredible experience! From start to finish, he made the mortgage process smooth and easy to understand. As a first time home buyer, Justin took the time to explain every detail and answered all my questions thoroughly....
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    Reply from Owner
    June 24th, 2025 06:36 PM
    Thank you for the great review, Noah. It was awesome not only helping a great friend and getting you to move back to your Central Indiana roots. I look forward to helping you, Cassidy, and Wade in the future!
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    Noahgausman
    Indianapolis, IN
    Posted on November 6th, 2024 12:00 AM
    Working with Justin was an incredible experience! From start to finish, he made the mortgage process smooth and easy to understand. As a first time home buyer, Justin took the time to explain every detail and answered all my questions thoroughly....
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    Marilyn S
    Atlanta, IN
    Posted on November 5th, 2024 12:00 AM
    Justin was not only my lender but really a teacher and a friend! This was my first time buying a home on my own and did not know many specifics on the lender side and he really worked with me and broke it down. He was really knowledgeable and...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    Conventional Loans
    FHA Loans
    USDA Loans
    Down Payment Assistance
    Debt Service Coverage Ratio (DSCR) Loans
    Bank Statement Loans
    New Construction
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    Memberships
    • MIBOR
    Addresses and Serving Areas

    Year Started

    2020

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • IN NMLS: 2002890
    • OH: MLO-OH.2002890
    Hobbies
    • Spending time with family and friends
    • Avid sports fan - Purdue, Packers, Brewers, Bucks, Red Wings, Chelsea FC
    • Traveling
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    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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